101 Results from 2019, /retail
Retired Member
The first bank to introduce ATM was Barclays in UK some five decades back. In last 50 years, the Retail Banking industry across the globe embraced it as must to have cash dispensing outlet with more than 3 million ATMs operating as of date. Because cash remains a crucial part of most people’s day-to-day lives even today, ATMs are considered to be...
10 April 2019 /retail Banking Strategy, Digital and Transformation
Mark Grainger VP Sales Europe at Engage Hub
We’re more used to automation than ever before. There may have been some grumbling about the self-service checkouts that have become the norm in many supermarkets, but it turns out many people are happy to scan their own shopping in return for the speed that these kiosks offer. Inside the home, it’s a similar story—despite scare stories about alwa...
09 April 2019 /retail
As the first business quarter of a new year draws to a close, it’s a good time to revisit the strategies you have put in place for 2019, to help ensure that your payments ecosystem is ready. For me there are four core issues you need to focus on. Who are my APIs for? As you create APIs, which make your payment services and related data available ex...
09 April 2019 /payments /retail Payments strategies 2015-2020-2030
Across the globe, banks are facing major issue with digital banking, cyber security, regulatory audit and compliance issues. Further, any lapses found during internal / external or regulatory audit of the bank would lead to regulatory fines levied based on the issues ascertained. The reputation of Bank is founded on trust from its employees, clie...
03 April 2019 /ai /retail Banking Strategy, Digital and Transformation
Don’t ever let anyone try to convince you that the “Martin Lewis effect” isn’t real. It is. How do I know this? Because I experienced it for the first time earlier this month as COO of OakNorth, and it has dramatically changed my view. It all started a few weeks ago when we were contacted by the research team at ITV’s The Martin Lewis Money Show. T...
02 April 2019 /retail
Continuing my blog series looking at Accenture’s 2019 banking trends, this time I’m exploring how improved adoption of cloud and data analytics will enable banks to raise the bar in the way they deliver retail financial advice. We’ve seen some exciting advancements in banking over the past few years with regard to digital assistants. With many ban...
02 April 2019 /retail Banking Strategy, Digital and Transformation
Sarah Jackson
15 months after open banking launched in the UK, consumer understanding of what it means remains low. In January this year, research revealed that just 9% of British adults had used open banking services, and less than a quarter (22%) had even heard of it. In fact, this is only part of the picture. Just because consumers do not recognise the terms ...
01 April 2019 /retail Open Banking
Andrew Beatty Head of Wealth, Retirement & International at FIS
Disruptive technologies are challenging traditional bank business models and changing how banks interact with their customers. Cores are being modernized, and artificial Intelligence (AI) and machine learning (ML) technologies are automating, refining and optimizing processes. Meanwhile, digital and mobile-only direct banks have surged in populari...
28 March 2019 /retail Disruption in Retail Banking
Alex Kreger Founder and CEO at UXDA Financial UX Design
Digital technology disrupts the financial industry and all bank branches could be closed by 2034. Digital disruption focuses on customer expectations and behavior, which is a game changer. We see global banking digital transformation, but it is not always customer-friendly. Why? We believe it's because of a lack of an Experience mindset. Disruptio...
26 March 2019 /people /retail Innovation in Financial Services
Pooja Golakonda Lead Consultant at Edgeverve
Speed seems to be the imperative behind digital. Service Providers and customers seem to race with each other in this digital space. We can see huge, successful solution providers moving from rigid monolithic structures to loosely coupled service based architectures. Cloud based solutions together with API-based communication and container-centric...
21 March 2019 /retail
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