3859 Results from /retail
Retired Member
Ubank is celebrating it's first birthday by having a giant Pass-the-Parcel competition in Sydney next to the MCA this week. They're attempting to break the Guiness Book of Records and they're tempting you to be there at 7.00am Friday if you'd like to be caught holding the $10,000 parcel when I presume the music stops. Nice little real world get to...
07 October 2009 /retail Whatever...
Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted
I got an email from someone today asking: 'when I wrote RIA, did I mean Rich Internet Applications or Registered Investment Advisors?' Of course, it is the sloppy journalist who relies on jargon (or acronyms!) in their writing. The easiest way to make sure your readers understand what you are saying, is to say it in plain, simple and straightforwar...
06 October 2009 /retail Whatever...
I have a hate relationship with IVRs. I hate the inevitably patronising tone of the voice, the layouts, the fact that many of them have been designed by people who think they have brains the size of the galaxy, but obviously no real life, and the option I want is always at the end... I had reason to use my card issuer's IVR this weekend. I was a...
04 October 2009 /retail Online Banking
Paul Penrose Head of Research at Finextra
Hip-to-the-moment TechFlash blogger John Cook shows just how easy it is to use your iPhone to buy a grande non-fat mocha in this video shot at the Seattle Columbia Center Starbucks. So why not just use a card? John looks slightly confused by this question, before retorting: "Because its so cool to use an iPhone man to buy your goods." Th...
25 September 2009 /payments /retail Video extravaganza
I had an interesting experience in my local bank branch the other day. I went in to withdraw cash (the ATM doesn't dispense £1 coins and £5 notes), only to find that the process had changed - significantly for the worse. Previously, I'd put my debit card in a POS-type card reader on my side of the counter, type in the PIN, and then I'd get the cas...
16 September 2009 /retail Transaction Banking
The past year has seen a surge of non-banking players entering the retail banking space to capitalise on growing consumer suspicion of conventional high street banks. Tesco in particular has seen a doubling of retail deposits in recent months, and a short time ago announced the opening of a customer service centre to support its personal finance o...
16 September 2009 /retail
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
We are seeing a growing realization that there is no public sector - or private sector for that part - from a citizens point of view - only services produced somewhere (even if they are subject to policy making and regulation from the public sector - really important task that should not be disturbed by service production). The all-important thin...
06 September 2009 /retail Innovation in Financial Services
AaaS - Advertising as a Service is not a service like Saas (Software as a Service) - it is a mindset whose time has come. Consumers are increasingly aware of the fact that they in fact pay the cost of advertising themselves - and that is one more reason why anything intruding, tasteless, meaningless or expensive may turn them against the message....
03 September 2009 /retail Innovation in Financial Services
Matt White North America editor at Finextra
E-mail is so 2001. Prince Obi Matumbe Akumbe knows this and has turned to YouTube and Twitter in his bid to find a kind soul willing to help him transfer $50 million out of Nigeria. Anyone prepared to hand over bank account details will be compensated to the tune of $10 million. Unfortunately, we live in a cynical world and some people seem less ...
28 August 2009 /retail Whatever...
A recent TowerGroup report shows that risk management allocation of FSIs' total global IT spending is predicted to rise from 6.5 per cent in 2009 to almost 7 per cent by 2012, pointing towards a better understanding of the critical importance of expert operational and strategic risk management. Risk management is a driver for investments but sho...
28 August 2009 /regulation /retail
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