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Retired Member

Omni-channel banking addresses customer promiscuity

It's no surprise that trust in the banking system is at a low point. In fact, according to the 2013 Capgemini world banking report, between 2006 and 2013 there has been a 50 per cent increase in the ...

02 Dec 2014
Retired Member

New Ways to Make Day-to-Day Retail Banking Pay

It is becoming harder and harder to make ‘basic retail banking’ pay. Restrictions on the cross-sale of premium products have closed routes to incremental sales. Meanwhile, moves by the European Parl...

28 Nov 2014
Retired Member

Is cloud the key to cost control and agility?

Cloud and cost control. It fits like a glove, doesn't it? I read with interest in the Ovum report, "The Critical Role for Cloud in the Transformation of Retail Banks", that there has been a...

25 Nov 2014
Tim Brew

A murmuration of bankers is gathering!

It was with great interest that I read the article last week about the plans to launch a new bank called Starling when Anne Boden, former AIB COO, announced her plans for the new digital bank. Along ...

25 Nov 2014
Retired Member

Challenger Banks Throw Down Gauntlet to Big Four

The emergence of a host of new players in the UK retail banking market is giving the traditional powerhouses food for thought. According to the Office of Fair Trading, the big four banks - HSBC, Royal...

19 Nov 2014
Retired Member

Is cloud the new 'business as usual' in retail banks?

It seems you can't get away from the cloud and all the hype that surrounds it. I was browsing through the Ovum report "The Critical Role for Cloud in the Transformation of Retail Banks", wh...

18 Nov 2014
Max Excell

Coming soon to a retailer near you - Bitcoin

As you may have already seen, Global payments company NCR has announced that one of its merchant point-of-sale (POS) systems will soon offer Bitcoin support. Merchants have shown an increasing appeti...

12 Nov 2014
David Gibbard

OmniChannel Flaw Why Bi-Direction Channel Banking is Next

Just when you thought you had the evolution of banking channels figured out I am here to explain the flaw in the latest evolution of banking channels; omni-channel banking. The progression of banking...

29 Oct 2014
Retired Member

Will Mobile Wallets make UAE cashless?

Earlier this year the United Arab Emirates Banks Federation - incorporating the leading banks of the country - announced the launch of a Mobile Wallet project. The project is part of the UAE’s Smart ...

26 Oct 2014
Myles Dawson

Apple Pay and the new POSsibilities for Merchants

Over recent years, agile new players have entered the in-store payments space, bringing new innovations that offer merchants more competitive, advanced solutions. For example, terminal providers are r...

22 Oct 2014
Retired Member

A novel way of splitting the bill: going Dutch

"It's a seamless way to split the bill - as opposed to antiquated ways like sending money, or IOUs" Startups around the world are jumping at an opportunity to simplify the bill-splitting pro...

20 Oct 2014
Future Finance
Arnab Sengupta

Branchless Banking: Unavoidable reality or myth?

Introduction: Branchless Banking has been the buzzword for quite some time and many analysts are predicting the closure of a significant number of the branches over the next 5 to 15 years. For example...

18 Oct 2014