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The latest stats by the ONS have shown that 3 in 10 Brits don’t use online banking services, with many more choosing a mix of on- and offline banking. We need to make sure that their voices are heard....
When I was going to Iceland I thought there would be nothing much to say about payment habits in this country. Bank cards all around — contactless, easy, convenient, universal, boring. No cash needed...
Digital overdrive is driving the ubiquitous plastic money out of users’ wallets. The change is not only rampant in developed economies but also in fast growing digital economies such as India and Chin...
Apple, Alibaba, Google and Tencent are all moving into payments. Alibaba is also moving into consumer loans and small business loans. How should banks react to the tech giants muscling into their indu...
When people ask why I’ve ventured into the corporate incentives market after building a successful life in sports, wellness, and public speaking, there is one word that comes to mind: “Motivation.” Mo...
Georgia is nice . I mean not the US state but the country — former USSR republic. Sweet home for the Caucasus Mountain villages and the Black Sea beaches. Delicious, dizzy and soulful place in memory
Last week, I was delighted to sit on a panel session at this year’s European Women Payments Network in Amsterdam. The annual conference brought together more than 250 women for two days of interactive...
I have heard that HM Treasury is considering removing tax benefits to those investing in start-up companies, EIS and SEIS. This must be avoided at all costs. The financial technology industry (Fintech...
Market research and focus groups are proven to be effective ways to collect important customer feedback, and can be an integral part of a product’s success or failure. Customer feedback–especially dir...
Once upon a time in cold Russia of 2000 something important happened. A new payment system was born. It would soon dominate the whole country, become part of daily life of every single Russian, and s...
In a recent dialogue with the EBA, they stated about PSD2 open banking regulations that: “Ignorance of them can of course not be used to justify non-compliance”. Further adding: “Non-compliance amou...
On 18th October 2018 Pay.uk - the re-branded New Payment System Operator - held a launch event and distributed brochures about their procurement process for a strategic partner with whom to develop th...