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My concluding blog on trends focuses on the ongoing payment trends, those that are already strongly established and which will continue in 2018. The momentum towards a “less-cash” society increases i...
As we saw in Feature Or Bug - Facebook & Tideplus (hyperlink removed to comply with Finextra Community Rules but this post should appear on top of Google Search results when searched by its title)...
The digitalisation of the economy has transformed how consumers and businesses purchase and pay for goods and services. With a thumbprint, a tap of the wrist, or simply a glance of the face to our pho...
India’s emergence as a digital payment powerhouse is an unlikely story. Until recently, cash accounted for 95% of transactions, 85% of workers were paid in cash, and 70% of online shoppers chose ‘cash...
In 2008, Airbnb entered the international hospitality scene and, in no time, changed the shape of the industry – offering a non-traditional, traveler-friendly alternative to hotels and lodging, both s...
We can see in our research that most businesses are investing heavily in data and analytics to better understand their customers. This is great. The objective is to increase new customers and improve ...
My blog last week covered New Payment Trends that I expect to become established this year. This week I focus on Growing Payment trends, those that are already evident and likely to strengthen in 2018...
I was asked recently to predict the future for ATMs (Auto Teller Machines) and the services they will provide. I approached this by looking back at what has driven the development of the ATM hardware ...
When the concept of cryptocurrency was introduced way back in 2009, nobody would have imagined that it would turn out to become a blockbuster. In fact, this is the major reason we have seen the emerge...
A legacy left to you by a rich benefactor most people would view positively. The term applied to a core banking system today, seems to have negative connotations. The legacy system is a bit like the p...
With 2018 well underway, I have had time to reflect on what to expect in the ever-changing world of payments this year. My reflections are split into New Trends, Growing Trends and Ongoing Trends, wit...
APP (Authorized Push Payment) fraud is turning out to be a widespread menace with the UK being the most affected, according to the UK consumer rights champion When a business or an individual gets t