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Retired Member

A turning point in the history of mobile financial services

With 2011 drawing to a close, it’s clear that the year has seen exciting changes in mobile banking and payments, with innovative advancements to enhance the consumer experience being delivered. In par...

22 Dec 2011
Finance 2.0
Retired Member

Mobile shopping can pave the way for mobile banking

With the countdown to Christmas well underway, shoppers are turning to their mobile devices in their droves to beat the last-minute high street rush. In fact, the UK trade body for online retailers, I...

08 Dec 2011
Online Banking
Retired Member

Will banks lose out to tech companies on P2P?

Over the past several months, I have had several discussions with clients, both in Spain and in the UK, who are interested in implementing a simple, straight-forward P2P service which would allow two ...

07 Dec 2011
Innovation in Financial Services
Retired Member

Do not repeat the mistakes of the internet banking age

Mobile payments, mobile banking, mobile commerce. These are the buzzwords around at the moment with new schemes being launched every day. Which particular concept will be successful is difficult to ...

01 Dec 2011
Killian Clifford

Government Transfers To Drive Mobile Money Usage?

With some 124 mobile money deployments already launched globally, and almost as many again in the pipeline, it seems consumers in the developing world are not short of opportunities to make mobile pa...

23 Nov 2011
Pat Carroll

Isis 1 year on: don't forget security on NFC payments

Happy birthday, Isis! This week sees the one-year anniversary of the initial launch of Isis, the US joint venture formed by AT&T, T-Mobile and Verizon Wireless to create a national mobile payments...

18 Nov 2011
Innovation in Financial Services
Brett King

The Instincts of Banking are Changing...again

Without thinking consciously about it, over time core behaviors change producing different instinctive reactions. When a phone rings today, we go to our pocket or purse, not running to a device on a d...

18 Nov 2011
Innovation in Financial Services
Retired Member

Mobile banking: the substance behind the hype

There has been a lot of debate lately as to whether mobile banking and payments are more than just hype, with cynics purporting that consumer adoption will not take off. While consumers may not be rus...

14 Nov 2011
Finance 2.0
Retired Member

Why Siri Signals a Change in Customer Communications

Even if you’re not a devotee of the iPhone, it’s impossible to have missed the arrival of Siri, Apple’s newest recruit. Whilst Siri isn’t going to pass the Turing test any time soon, it does signify t...

10 Nov 2011
Innovation in Financial Services
Ward Hagenaar

Be my wallet

In wallet war times it makes you wonder whom you should regard as your best partner. Should your friends be the same as you are, very different, have the same market reach, etc. For a bank working wit...

09 Nov 2011
Innovation in Financial Services
Retired Member

The Platform-as-a-Service Revolution with IT management

Back in April, Forrester said the following about the PaaS market: “PaaS is the third-largest cloud category, with a market size of $820 million in 2011, and Forrester predicts steady growth as PaaS b...

08 Nov 2011
Innovation in Financial Services
Retired Member

Is consumer education a barrier to banking innovation?

Last week Google announced a partnership with Citizens Advice to offer consumers guidance on online security and privacy issues. Despite the rapid rise in e-commerce and online spending, there are st...

01 Nov 2011
Online Banking