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Retired Member

My Twitter Mortgage and Fintech Year

The view before the year started was that gross lending would increase, more lenders would launch, helping drive up intermediary market share and further regulation was not necessarily a good thing. F...

29 Dec 2016
Trends in Financial Services
Christopher Truce

Building sustainable financial services through collaboration

For financial services, 2016 has been a year of continued innovation and disruption as new entrants have sought to challenge and in some cases replace traditional service providers. Fintech firms beli...

28 Dec 2016
Alex Kreger

To Survive in User-Centered Economy, Financial Services Have to Deliver a Perfect User Experience

Some experts fear that the sharing economy will destroy a traditional capitalism with its global corporations, banks, and supply chain. For instance, Uber — a simple service to search private drivers

22 Dec 2016
Innovation in Financial Services
Retired Member

Technology trends and predictions for financial markets in 2017

The point of making predictions is not to be right, but to be ready. So with that purpose in mind, what might technology have in store for financial markets in 2017? The big four underlying trends One...

21 Dec 2016
Retired Member

Retail banks and retailers: do department stores offer a possible blueprint for tech success?

The role of bank CIO has always been a high-pressure one. It is characterised by the need to ‘keep the lights on’, continuously using data and technology to innovate, juggling budgetary restrictions a...

19 Dec 2016
Christopher Truce

Sink or swim: new technologies are critical to the survival of wealth management firms

Fintechs are disrupting many aspects of the financial services industry and wealth management is no exception. These new entrants can provide scale and greater customisation at a much lower cost than ...

19 Dec 2016
Retired Member

Uber and Airbnb are Not the Digital Economy

When is disruption a bad thing? According to the London black cab driver I had recently, it is when Uber comes to town. A rival taxi company using an app for hailing and a GPS for finding its way arou...

19 Dec 2016
Edward Grant

Cloud telephony technology: separating the wheat from the chaff

The UK’s fintech industry is booming. In 2015, the sector generated £6.6 billion in revenue and that figure continues to increase. Considered the global leader, fintech experts from the UK are being w...

16 Dec 2016
Richard Broadbent

Tapping into customer experience of the 20th century

As a consumer today, we expect our banks to know us when we walk through the door and advancements in technology should be making this easier. When I started my working life in the early 90’s, the bra...

15 Dec 2016
Retired Member

FinTech Chatbots - The Millennial Command Line

I have a confession to make - I'm not really a millennial! Despite my liberal use of emojis in my tweets and the word 'awesome', the fact of the matter is I missed out on the crucial millennial cutoff...

14 Dec 2016
Rupert Bull

If technology and people power can solve the Southern Rail strike - what will it do for Finance?

Yesterday I had to take four buses to get to work in defiance of the Train unions. This gave me the time to think about how we can resolve the impasse between the train company and the unions that is ...

14 Dec 2016
Matthew Key

Technology trends in retail banking to look out for in 2017

2016: a year in which blockchain started to enter mainstream speak in financial services and banks increasingly turned to the cloud. Many retail banks embraced technologies to personalise the online ...

13 Dec 2016