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The last 5 years dozens of so-called neo- or challenger banks (according to Exton Consulting 256 neobanks are in circulation today) have disrupted the banking landscape, by offering a fully digitized ...
COVID-19 has rapidly accelerated digitisation of the customer experience, particularly with respect to how consumers shop, pay and bank. The shift to digital channels has been an important lifeline fo...
On November 25th, the government’s call for evidence into plans to protect access to cash closed for submissions. The centrepiece of the proposals involved a change in legislation to allow cashback t...
We all love a subscription. Whether that’s bingeing on the latest box set available on Netflix or Prime, or enjoying a craft ale from your monthly beer box – the popularity of these services have grow...
For the better part of the 20th century, the financial world remained largely exclusive to only the upper classes and the wealthiest of people. Yet advancements in technology and social attitudes have...
Worldwide consumers spend nearly 1.5 trillion USD in buying financial and non financial assets both movable and immovable. A major chunk of these assets does not contribute to wealth creation or an ad...
Investments that are necessary to innovate and serve customers are no longer sustainable while COVID-19 hastens the need to exploit the potential of digital innovations. Serving customers accurately d...
The strategic necessity for digital transformation has been on the rise as businesses are now realizing its importance to effectively automate day-to-day processes. According to SmartBear’s ‘State of...
In his book “Digital Bank: Strategies to launch or become a digital bank” Chris Skinner discusses the role of bank branches. Chris claims the number of bank branches is decreasing from year to year as...
In a traditional setting, payment is separate from transactions. At the end of a taxi ride, a customer has to dig into their wallet and pull out the cash or credit card needed to settle up with the dr...
Four years ago, and continuing until very recently, robo advisory was all the rage. It was impossible to go to any wealth conference without at least one of the speakers expounding the virtues of the ...