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A Finextra Member

How Fraud Results in Customer Churn

Today’s financial landscape has been fraught with numerous issues such as data breaches, cyberattacks, identity theft, and credit card fraud. Experts believe that these issues contribute to fraudulent...

06 Oct 2022
Digital Banking Trends
Irina Latushkina

A BAG OF TOKENS FOR YOUR CORPORATE BANKING

Talking about digital banking, we all mostly imagine innovations for retail clients: digital teams work hard to provide digital onboarding without a visit to a branch, fully digital experience in mobi...

06 Oct 2022
Banking Strategy, Digital and Transformation
Sara Croft

Changes to Right to Work checks – what you need to know

The rules around how employers check an applicant’s Right to Work in the UK has changed. Tony Machin, Chair of the Association of Document Validation Professionals and CEO of TrustID, a certified ide...

30 Sep 2022
Traci Krepper

How businesses and customers can mitigate new fraud threats in 2022

Consumers and businesses are facing numerous threats as fraudsters deploy new and sophisticated scams to part people from their digital identity and money. 2022 has so far proved to be a happy huntin...

22 Sep 2022
Barley Laing

Five steps for effective sanctions screening

The war in Ukraine has triggered a proliferation in sanctions against leading politicians, businesspeople and entities in both Russia and Belarus. It has left many in financial services struggling to ...

12 Sep 2022
Digital Identity Management
Steve Bradford

The allure of fraud – and how to protect against it

2022 has so far seen an insatiable appetite for stories of fraud. From ‘The Tinder Swindler’ Simon Leviev fooling potential love interests into giving him millions of dollars to escape his "enemi...

31 Aug 2022
Information Security
Martyn Wilson

Building trust in financial services: can chatbots replace human interactions?

The foundation of the relationship between brands and their customers is communication. As such, an organisation’s ability to foster trust and grow its operation is inextricably connected to its abili...

17 Aug 2022
Traci Krepper

How businesses are meeting the challenge of fraud and the expectations of the new digital consumer

We are all digital consumers. Even before the Covid-19 pandemic, an ever-growing number of consumers were accessing all manner of services online, with their expectations of a frictionless, seamless e...

01 Jul 2022
Biometrics
Chris Lewis

Why ‘Identify Profiles’ will help de-risk inclusive customer on-boarding

Identity verification. Two small words that can throw up some big barriers. Justifiably so, given that the purpose of checking ID is to make sure that the right people get access to the right things. ...

29 Jun 2022
Digital Identity Management
Steve Bradford

Out of office, home and away, moving up, moving on; when security goes AWOL

The financial services industry has one of the highest rates of insider data breaches, costing on average $21.25 million in the past year alone. Whether it’s an employee acting with malicious intent,...

28 Jun 2022
Banking Strategy, Digital and Transformation
Martin Wilson

Will the Online Safety Bill protect people online?

The Online Safety Bill is a landmark piece of legislation designed to lay down in law a set of rules about how online platforms should behave to better protect their customers and users. It aims to:...

06 May 2022
Digital Identity Management
Nick Mothershaw

Digital ID – why trust frameworks must succeed

As the world continues to become more digital, enabling trusted digital transactions between various kinds of organisations – from banking and financial services to travel and gambling - and those the...

03 May 2022

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