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In an age where data reigns supreme, the financial services industry finds itself at the heart of a digital transformation. Meaning that the sheer volume of data coursing through each organisation, ev...
I was at an “all things data and analytics benchmarking” event last week. It was fabulous, most major banks were represented, also the hottest of hot hedge funds, a chunk of exchanges, and some of not...
Blog - Global Payments: A Journey Towards Convenience, Efficiency, and Transparency London, 9th November 2023 In today's interconnected world, cross-border payments are an essential part of global
The main point of contact for many customers with their financial services provider is with customer service agents in a contact centre. The interactions they have with these agents play an important ...
As the usage of physical cash diminishes and digital consumption skyrockets, traditional banks are undergoing a seismic shift to adapt to changing customer preferences. Digital transformation is resha...
The challenge facing the financial industry is how to adapt, evolve, and compete in a world where traditional financial systems and practices are no longer adequate. Disruptions in the form of new tec...
Cloud repatriation is defined as the migration of applications and associated data from cloud hyperscalers back to on-premise private clouds or data centres. Some organisations choose to repatriate so...
The popularity of "buy now, pay later" (BNPL) has surged in the past few years, with an influx of pure-play providers as well as major banks such as NatWest and HSBC entering the space. The ...
The new age of Gen AI is likely to bring about several changes in the way we approach Data Strategy. Data strategists will have to incorporate new Gen AI powered opportunities and reshape their views ...
Over the last five years there has been a significant shift to digital across all business processes, not least accelerated by a global pandemic. The rollout across businesses and merchants is often p...
Most consumers don't know about it. Insurers don't use it. But dark data — despite its nefarious sound — could help the insurance industry face the climate crisis. So, as insurers, why haven’t we brou...
For over a decade now public cloud adoption has been a priority for businesses looking to take advantage of the benefits of cloud in their digital modernisation journeys. However, for many organisatio...