991 Results from /ai
Freddie McMahon Director Strategy and Innovation at DF2020 Ltd
Conversation-as-a-Service is the co-existence of chatbots and humans to deliver value through dialogue. A core consideration is the Conversational User Interface (CUI), which has three purposes: Orchestrate dialogue between the machine and the human Orchestrate microservices for processing events, tasks or processes Orchestrate handover for huma...
20 July 2018 /ai /startups Finance 2.0
Retired Member
Introduction How many of you think that e-commerce is come of age? A friend of mine was telling me how she finds browsing through 80,000 dresses online to find that one perfect dress for a date the most tedious thing to do. And rather prefers to go to one store with 20 limited and options and pick one dress that is the best from among them. The di...
19 July 2018 /ai Transaction Fraud Systems and Analysis
Sascha Cutura CEO at convedo
Documenting operational processes can take a huge amount of effort at the outset and often businesses underestimate the on-going maintenance requirements. Those that don't try to map processes can never really say that all of their risks are identified and controlled, which in turn can lead to regulatory challenges. Process Intelligence is the ans...
16 July 2018 /ai Business Knowledge for IT
Imagine a capital markets desk of a financial institution where a trader is about to press enter on the keyboard to initiate a market position when a message pops up on the computer screen from a regulatory agency notifying of a compliance violation before the trade is entered. With the emergence of SupTech, that day is closer than you think. As...
16 July 2018 /ai Financial Services Regulation
ISO 9001 is the most widely used quality management standard worldwide. There are over 1m organisations across over 170 countries that are certified to this standard. The latest edition ISO 9001: 2015 introduced major new requirements. The most important is Clause 7.1.6 as it sets the standards for the practical knowledge to support servicing cus...
13 July 2018 /ai /regulation Fintech innovation and startups
James Piggot Product Analyst at Finastra
I had a couple of good user experiences over the past couple of days, they may seem like small beer to some people but to me they point to a bright future... One was I wrote an email in Gmail that mentioned "... I have attached a PDF with the latest summary...". I then hit send but forgot to attach the PDF. The response from Gmail was to...
09 July 2018 /ai Fintech innovation and startups
AI has been a buzzword in digital banking for quite some time now. Yet not all bankers know what it can do for them in practice, especially when it comes to digital banking sales. The predictions are high. UBS research amongst 86 banks says AI could boost banks' revenues by 3.4% and cut costs by 3.9% over the next three years. According to Tabb,
09 July 2018 /ai /retail Digital Banking Trends
We all know that a Standard Operating Procedure (SOP) is a step-by-step set of instructions written by an organization to help workers carry out complex routine operations. Each SOP is aimed to achieve efficiency, quality outcomes and uniformity of performance, whilst reducing miscommunication and failure to comply with policy, regulatory and stat...
06 July 2018 /ai /regulation Finextra site news
Priya Lakshmi Digital Leader at Own
When I concluded my final project report for the Warwick Business School Executive MBA last year, one of the summary points was that financial services regulators would soon need to start looking at ‘technology as law’ and would need to write laws and policies to govern this change. Regulations would become endogenous rather than reactive as the...
05 July 2018 /ai Innovation in Financial Services
Fraud is an issue that remains constant in the financial services sector. It creates trust problems between consumers and FIs, it can discourage consumer uptake of new services and it’s expensive for everyone involved. Over £1bn has been stolen from bank customers through credit and debit card fraud in the past 12 months and one in 10 people in the...
05 July 2018 /ai /security
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.