Resources
See latest resources »
Out of office

Out of office

Source: Deloitte

Offshoring is saving the financial services industry an estimated £4.5 billion a year, up from around £2.5 billion a year ago, propelled by an 1800% increase in headcount over the last four years, according to the latest 'Global Financial Services Offshoring Report' by Deloitte.

Financial services continue to lead the way in offshoring. Many of the world’s major financial institutions are continuing to set the offshoring benchmark. As offshoring matures, the gap between the best and the rest widens. This report charts the widening gulf across the financial services industry. It outlines how a small number of financial firms are outperforming the rest of the industry.

Download the document now 316.3 kb (PDF File)

Comments: (0)

Research resources
See all Research resources »
Payments Modernisation: Interoperability fuels the transformation of Cross-Border Payments
/research

Payments Modernisation: Interoperability fuels the transformation of Cross-Border Payments

Register for our latest webinar with Bottomline on Thursday 3 December 2020 at as industry experts discuss the Payments Modernisation: Interoperability fuels the transformation of Cross-Border Payments

On-Demand Webinar - The Art and Science of Customer Relationships
/research

On-Demand Webinar - The Art and Science of Customer Relationships

Accurately quantifying customer experience can seem an immensely nebulous task. While the benefits of improving this are evident, there is no clear method of measuring it.

Central Bank Digital Currency and Monetary Policy
/research

Central Bank Digital Currency and Monetary Policy

A Bank of Canada investigation into the benefits and costs of issuing a central bank digital currency for monetary policy.