Boston Consulting Group outlines the do's and don'ts of IT outsourcing success.
Is your IT outsourcing contract up for renewal? Did the value you thought you'd gain from outsourcing fail to materialise? Or has your business context radically changes? If you answered 'yes' to any of those questions, it's time to look critically at your last IT outsourcing efforts.
In this paper, Boston Consulting Group specifies eight steps that companies can take to help capture greater value from their IT outsourcing efforts.
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