Without a doubt, 2016 was the year ‘disruption’ became tangible. Events like Brexit, the U.S. election and India’s demonetisation exercise brought home the reality that we are living in a fast-changing global society, where a sense of anti-establishment and rebellion is accelerating change.
In 2017 this shows no sign of stopping. New technologies are allowing financial institutions to offer service levels more synonymous with hospitality than financial services. Established technologies, like artificial intelligence and robotic process automation, are seeing a resurgence in combination with new voice commerce models, IoT data, and robo advisors, to offer more personal, contextual, and ultimately unique experiences for us all.
Join us for this on demand webinar and hear from:
- Joaquin de Valenzuela, EMEA Head of Financial Services, Salesforce
- Chris Skinner, CEO, The Finanser Ltd
- Ben Morgan, Director, Deloitte Digital
to learn what opportunities and risks exist for financial institutions and what they can do to be at the front of the innovation race.