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Consumers in the UK financial market - attitudes and trends

Consumers in the UK financial market - attitudes and trends

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The latest research from the UK's Financial Services Consumer Panel indicates that approaches to financial decision-making are influenced by a variety of factors, including the extent to which people are "financially literate", how confident they feel about making their own financial decisions, and whether or not they have a clear idea of the types of financial products and services they need.

The research, conducted among financial decision-makers in UK households, explores consumer attitudes to financial services providers and products and examines the factors which influence investment and savings choices across a wide cross-section of the populace.

The Financial Services Consumer Panel was set up by UK watchdog the FSA, to support consumer interests in financial regulation. This general survey has been one of the sources of research data used by the Panel in making its recommendations to the FSA.

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