Online webinar
See all Events »
On Demand webinar: Customer-centric Transformation in Digital Account Opening

When:

On Demand

Where:

Online Webinar

On Demand webinar: Customer-centric Transformation in Digital Account Opening

Join Finextra, OneSpan and industry experts for our on demand webinar as we discuss how banks and FIs should approach key steps in the account opening process and how to create a customer centric approach to digital account openings.

The account opening experience delivers a critical first impression for customers. With widespread digital disruption and fraud, it’s more important than ever that banks and financial institutions ensure they have control over customer experience.

Financial organisations have their work cut out to maintain a fast and frictionless account opening experience, as the consumer market has come to expect. Banks and FIs need to understand their customer better than ever in order to deliver an intuitive service. At the same time, KYC procedures need to be modernised to support digital channel growth opportunities.

Join this webinar from Finextra, in association with OneSpan, to hear experts discuss how banks and FIs should approach key steps in the account opening process in order to optimise the application process across different channels and devices, while mitigating risk and fraud exposure. During the webinar we will discuss;

  • Customer-centric approaches to KYC
  • The benefits of multi-layered identity verification in digital account opening
  • Streamlining the disclosures and consent process with eSignature
  • Mitigating fraud across mobile and online channels
  • Customer success stories and top requirements for customer-centric digital account opening

Speakers Include:

  • Jason Maude, Lead Engineer, Starling Bank
  • Rahim Kaba, Director of Global Product Marketing, Onespan
  • Rich Wagner, CEO, Cashplus
  • Anna Milne, Editor, Finextra

 

Upcoming events
See all Events »
Webinar - Should banks rethink how they invest in payment hubs?

Webinar - Should banks rethink how they invest in payment hubs?

Tuesday 7 December 2021 15:00 GMT | 16:00 CET | 10:00 EST

Register for our upcoming webinar with ACI Worldwide on Tuesday 7 December 2021 at 15:00 GMT as industry experts discuss: Should banks rethink how they invest in payment hubs?

Webinar - Key considerations when driving holistic cash management digitisation

Webinar - Key considerations when driving holistic cash management digitisation

Thursday 9 December 2021 15:00 GMT | 16:00 CET | 10:00 EST

Register for our upcoming webinar with Infosys Finacle on Thursday 9 December 2021 at 15:00 GMT as industry experts discuss technology’s role in modernising treasury functions.

Save the Date!

Save the Date!

Thursday 17th February 2022 15:00 GMT | 16:00 CET | 10:00 EST