In an increasingly digital, instant-everything age, the financial services marketplace is wrestling with the demands of the real-time delivery of services. Regulation, competition, new technologies and customer expectation drive banks to transform their business models.

There is more to real-time than just an instant payment. Consumers, businesses, merchants and governments can reap the benefits of real-time banking infrastructure, be it through improved liquidity management, rich payment data, instant reconciliation, reduced chargebacks, and decreased dependence on costly cash processes, leading to overall improved operational efficiency.

But it is not easy to modernise a bank and implement new methods to deliver payment and self-service solutions to customers, reduce costs and increase productivity. Banks are investing in new core banking solutions to launch innovative overlay products to end users, such as digital payments initiation services, enabling them to generate lucrative products.

Herein lies the challenge: investing in instant payment infrastructure goes hand-in-hand with devising value-add services, to offset the investment and create a business case for the service provider and perhaps more importantly for the participants. These services will in turn speed up development of digital solutions in an instant 24/7 world.

Join us for this moderated roundtable discussion under the Chatham House Rule, and gain actionable insights into unlocking the value of real time.

Speakers include:

• Tino Kam - Product Management - Head of Payments, Liquidity Management and Corporate Channels - Transaction Banking at Nordea
• Kevin Brown, Independent Non-exec director and advisor