The digitalisation of retail, corporate and commercial banking is gathering pace, with all major financial services players formulating and executing digital strategies to better serve customer requirements and respond to the threat of technology-driven new entrants. Banks must tackle the digitalisation challenge against a backdrop of increasing regulation, a landscape beset by a growing cyber-threat and ongoing pressure to reduce operational costs. They must work out the way forward for their branches, online channels, sales and support activities and operational infrastructures. Delivering appealing digital front ends is only part of the story. Digitalisation requires an end-to-end reinvention of systems from front to back office to ensure the security, speed, capacity and flexibility on which modern digital banking operations depend.
This webinar brings together a panel of experts to debate how banks can turn their infrastructures into strategic assets in order to secure sensitive data, meet regulatory requirements, underpin the delivery of revenue-generating front end services and enable digital transformation.
Topics discussed include:
- What demands does digitalisation place on banks’ infrastructures?
- How can inadequate infrastructures negatively impact the success of digitalisation?
- How can the latest network technologies be applied to support digital transformation?
- What role will the branch play in distribution and what technology demands will this create?
- What are the regulatory considerations and how can they be addressed?
- What are the data security challenges and what are the technology solutions available to tackle them?
- Where can we find examples of successful infrastructure transformation to support digitalisation and what can we learn from them?
- What other benefits can banks generate from the transformation of their infrastructures into strategic assets, and how can they stay on top of technology evolution to ensure they are always at the cutting edge?
- Gunnar Berger, Head of CM Solutions, Nordea
- Sophia Wikander, Head of Business Innovation, Nordea
- Keith Saxton, Chairman, techUK Financial Services Council
- Duncan Ellis, Global Market Development & Consulting, Ciena
- Moderator: Thea George, Director of Research, Finextra