Conference/Exhibition
See all Events »
Webinar: Identifying strategic priorities in payments: Insights from the World Payments Report 2015

When:

On-demand

Where:

Finextra.com

Webinar: Identifying strategic priorities in payments: Insights from the World Payments Report 2015

This year’s World Payments Report (WPR), a joint venture between Capgemini and Royal Bank of Scotland (RBS), provides analysis and insights into the changing global payments landscape. The report tracks trends and growth of non-cash transactions in markets around the world, examines the progress and impact of key regulatory and industry initiatives, and explores strategies for future payments innovation.

Capgemini and RBS were joined by other payments industry experts for this webinar hosted by Finextra. The panel debated the strategic messages behind the key findings in the World Payments Report and how they might be applied for commercial benefit.

Speakers included:

  • Jeroen Holscher, Head of Global Payments Practice, Capgemini
  • Teresa Connors, Head of Client Engagement, Payments, Royal Bank of Scotland
  • Pierre Petit, Deputy Director General of DG Market Infrastructure and Payments, European Central Bank

Among other topics, discussion focussed on:

  • The growth of China -which moves into fourth place behind the US- as well as other growth opportunities in terms of non-cash transaction volumes
  • The UK’s experience with contactless payments: consumers have embraced this innovation, making 53m contactless transactions in March 2015, so what can be learned from this?
  • Hidden payments – now estimated to account for 10% of non-cash payments: why are they growing, what risks do they represent, and how should payments players factor them in to future strategies?
  • How to solve real-world customer issues and improve the user experience through holistic solutions?

 

Upcoming events
See all Events »
EBAday 2020

EBAday 2020

24 - 26 November

Webinar - Making Machine Learning for Fraud Detection work harder, and smarter

Webinar - Making Machine Learning for Fraud Detection work harder, and smarter

Thursday 8 October 2020 at 15:00 BST / 16:00 CEST / 10:00 EDT

Join Finextra and fraud experts from ACI Worldwide for an in-depth look at increasing fraud detection through democratising machine learning and leveraging the power of shared intelligence. 

Webinar - The Art and Science of Customer Relationships

Webinar - The Art and Science of Customer Relationships

Thursday 15 October 2020 at 15:00 BST / 16:00 CEST / 10:00 EDT

Join Finextra, NGDATA, and industry experts online as we discuss how customer value is to be measured and how improvements in the customer experience can be made more tangible.