Finextra introduces Social Media Days - comprehensive, one-day events examining the growing use of social media tools within the financial services sector.
Finextra, along with Thomson Reuters, are hosting two exclusive events detailing the ways in which forward-thinking retail and wholesale financial services organisations are using social media tools in marketing, customer relationships and internal collaboration.
Social Media Days London:
- When: Thursday, April 7, 2011
- Where: Thomson Reuters
- South Colonnade, Canary Wharf
- London, E14 5EP
Social Media Days New York:
- When: Wednesday, May 18, 2011
- Where: Thomson Reuters
- 3 Times Square
- New York, NY 10036
Sessions at both London and New York will include the following:
- Retail banking and social media – Is the customer always right? - Have retail banks been dragged, kicking and screaming, to the customer conversation - Can retail banks view social media as more than just sales and marketing?
- Social media in B2B banking - Banks that have implemented social media in B2B environment discuss their experiences, future plans and measuring ROI.
- What do the regulations actually say? Everything you need to know about regulation and compliance issues regarding social media.
- Tales from the online front line - Q&A with a head of social media marketing
- Best practice case study presentation Using social media as an internal collaboration tool.
- Closing panel In the Year 2016 – Where do we see social media evolving in the next five years?
Speakers slots are now open for market participants. Please contact Elizabeth Lumley, special project editor at Finextra for more details. +44 (0) 203 100 3535 or elizabeth.lumley@finextra.com
Registration will open soon. To receive an invite, please email Katie Crowe, events manager, Finextra.