EBAday On-Demand Roundtable - Finding the balance between Customer Focus and Revenue
On-Demand

Online

EBAday On-Demand Roundtable - Finding the balance between Customer Focus and Revenue

An EBAday Business Forum in association with Fiserv.

Banks and financial institutions that are not providing the services customers demand are losing customers and revenue to new and alternative payment providers. How do financial institutions protect their income? How quickly can financial institutions adapt to shifting expectations?

Speakers include:

  • Vincent Brennan, Bank of Ireland [Moderator]
  • David Chance, Fiserv
  • Niklas Lemberg, Nordea
  • Francis De Roeck, BNP Paribas Fortis

 

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