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Ron Delnevo

Ron Delnevo

Chairman at Cash & Card World
Message Message me Posts: 9 Comments: 7
Bio My focus:preserving choice in every aspect of life.Thought Leader & Keynote Speaker on importance of Cash within Payment Choice. Career History Leadership roles in a variety of organisations. Twenty years heavy involvement in Financial Services. Currently spearheading the work of the ATM Industry Association in Europe.


Financial Inclusion

Happy Birthday For UK Independent ATMs? Not exactly!

20 Dec 2019

Time to wish a happy 21st Birthday to the ATM installation that changed the face of cash provision in the UK! Yes. That’s right. It is exactly 21 years since the first Independent ATM was installed in this country - and that same ATM was also the very first pay-to-use ATM to be installed in Europe! I was there, at a Spar store in Stone Cross in Bir...

Financial Inclusion

UK Post Office Access To Cash - Setting Back Service Standards By Half A Century?

03 Oct 2019

More stories this week in Britain about the potential for Post Offices to replace ATMs as far as the supply of cash to the public is concerned. There is a heavy irony in Post Offices now being touted as substitutes for ATMs in the UK. Way back in 1967, the Scot John Shepherd-Barron invented the ATM because he was frustrated that bank branches were...


Billions of UK cash went missing in 2018....

27 Sep 2019

The British Retail Consortium (BRC) - a trade association which represents 80% of Big Box UK retailers – published some survey data on UK payments last week. Basically, the BRC research estimated that card payments in the UK amounted to £296 Billion and cash payments only £77.7 Billion (1). If you are an avid consumer of all the anti-cash PR that a...


Financial Inclusion

Payment Choice - Not Everybody's Cup of Tea?

10 Jul 2019

I started scribing this article on July the 4th, so it is perhaps natural that my British mind turned to tea. However, my own brain had no room for thoughts about Boston. No. My Gray Matter was focused on a Street Cafe near to the UK Payment Systems Regulators (PSR) palatial offices in Stratford, London. There I was, readying myself for a meeting w...


Ron is Commenting on

ATMs can become thing of past

  This blog, in focusing on the UK, makes assumptions that are incorrect. ATMs elsewhere on the planet ARE substitutes for bank branches. The fact that UK ATMs do NOT offer a variety of financial services transactions points to a lack of investment in community customer services, something considered unacceptable in many other countries. Even in the UK, it is wrong to suggest cash withdrawals are the only service on offer. Balance enquires and similar services account for more than 1/3rd of all ATM activity. The recent Access to Cash Report revealed 97% - YES, 97% - of UK adults continue to carry cash and nearly half of them - 25 million adults - would have their lives seriously disrupted if cash is not conveniently available. Cash is not a Minority Interest - the majority of people continue to choose to use cash and MUST be free to do so. They are entitled to have Payment Choice. As regards how this vital cash is supplied, ATMs are the ONLY channel that works for the vast majority of the public - which is why ATMs meet over 90% of the UK’s cash needs today. Cash from retailers tills - “cash back” - can augment cash from ATMs BUT never replace it. The figures are easy to understand. The average free-to-use UK ATM delivers £3 Million cash per annum; a local community shop, usually (from Association of Convenience Stores own figures) achieves total sales of less than £1 Million a year - and 25% or more of those sales are card-based. So, clearly, such a shop cannot possibly deliver £3 Million per year via “cash back”, to replace a lost ATM. What we - the UK Public -need is not misguided and unworkable schemes to replace ATMs. What we DO need is legal protections put in place to guarantee the future provision of Smart ATMs - allowing deposit, recycling and withdrawal of cash - in EVERY community, ATMs which CAN replace the dodo-emulating bank branches. Such legal protection will safeguard ACCESS to cash for individuals and businesses around the UK. We also need ACCEPTANCE of cash guaranteed by law, so that no business which accepts in-person payments is permitted to refuse cash for payment. Other markets have such laws. The UK must follow their lead, in the Public Interest. No further blogs required. The answers are provided in what I have just keyed.