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Mumbai
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2016
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Anand's blog archive

2017 (1)
Anand Patil

Anand Patil

Transformation Consultant at Tata Consultancy Services
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Bio I am working as a Transformation consultant for BFSI Consulting Team, a unit of TCS. I am responsible for reimagining, designing, & delivering innovative transformation solutions to clients, enabling them to address strategic priorities and deliver a best in class experience to their end customer Career History Recently completed MBA Finance and got appointed as transformation consultant at TCS. Its been three years working in this field and still looking forward for more years.

Blogs

 

Future of Operations

02 Mar 2017

BPO industry has evolved, from payment and transaction processing to value delivering business model. In today’s scenarios Service providers have become more proactive in identifying and delivering business value to stand out as service differentiator. Vendors in near future will start projecting themselves as ‘profit center’ than ‘cost center’. ...