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Location
Hong Kong
Member since
2016
Juergen Rahmel

Juergen Rahmel

Founder at IETC Information Engineering Ltd
Message Message me Posts: 0 Comments: 3
Bio Thinking and sharing about Information Security, Transaction Banking, eFinancial Services, Artificial Intelligence and Machine Learning, Risk and Compliance Career History PhD in Artificial Intelligence. MBA in International Management. Lead roles in Information Security, Securities Processing (Front-to-Back). Part-Time Lecturer.

Juergen is Commenting on

Banking in the age of AI

  Interesting and entertaining write-up of the high-level, sunny-side-up features of AI in the Banking scenario. Thanks for this. I suggest that in parallel we also start publicly looking ‘under the hood’ of the approaches and promises. AI is not a singularity, AI is a large variety of capabilities, types of knowledge representations, learning mechanisms. Each of them has properties, features, risks and issues to it.   Using one simple (AI-free) example from the text: Being able to lock my car remotely is maybe a cool function, but it means at the same time I provide the infrastructure for someone else to remotely open it. I personally lock my car from nearby, when I leave it. I’d never want this to be a truly remote feature. I do not have a problem that asks for this solution. So I’d better avoid the costs and risks that come with it. Same is applicable in the banking and insurance context, when deploying AI solutions. We must come from the problem side, look into solution options (an many times, simple statistics is the best solution) and consider their applicability as well as their risk profile (e.g. false positives, false negatives and their consequences in the given context). This is valid for both, the customers and the institutions. I believe this space needs a lot of education of customers, businesses and IT departments in order to shape and manage the expectations – and reduce the frustrations that are upon us in the brave new smart world we are heading towards.