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Andy's blog archive

2012 (2) 2011 (2)
Andy Hunter

Andy Hunter

CEO at Perficiam Ltd
Message Message me Posts: 4 Comments: 12
Bio I have worked in Financial Services for almost 40 years with NatWest, Royal Bank of Scotland and VocaLink. For the last 20 years I have specialised in payments and e-commerce. I now run my own consultancy practice, Perficiam. Career History I headed NatWest's Corporate Marketing and Corporate Payments functions for much of the 1990s, sponsoring - amongst other things - the development of corporate online banking and launch of the first UK Purchasing Card. I moved to the e-commerce practice when online trading began to develop and lau

Blogs

Transaction Banking

Making UK Payments Regulation Work

06 Aug 2012

Government's decision to wind up the Payments Council and vest control in some form of statutory body raises serious issues of governance and commerciality. The underlying assumption that civil servants are better able to determine market preference than bank executives seems an unlikely scenario. State managed Skoda was a constant butt of humour ...

1

Transaction Banking

The Law Of Unintended Consequences

11 Mar 2012

When, in 1984, the marketing team at Midland Bank first removed charges from some personal accounts, they couldn't have guessed at the long term consequences for the UK retail market. At a time when cross sales of new services like mortgages and structured savings products was beginning to drive retail revenues, their objective was to win more c...

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Innovation in Financial Services

The innovative world of UK payments

01 Mar 2011

UK politicians often accuse the banks of failure to innovate in payments. The UK Payments Council was at least partly created and empowered to change this position but has so far failed to make its presence felt. So what's gone wrong? Firstly, the basic premise is deeply flawed. The UK payments industry is very innovative. Over the last twenty y

1

UK Faster Payments

Making Faster Payments work

07 Feb 2011

There was a time when bank marketing departments offered well crafted products delivering genuine value for money, but that doesn't seem to be the case now. Advertising is dominated by savings accounts paying way below inflation, and cash incentives to switch banks for no reason other than the cash itself. Whatever happened to the value propositio...

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