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Back to the future: Forward thinking banks putting SMEs back at the heart of business

For a long time, small businesses have been viewed as a tricky customer segment, one that is hard to serve. Sole traders and small businesses span such a broad spectrum of activities, that it often seems hard to pin down exactly what this customer segment needs. After all, a landscaper, a coffee shop and an IT consultancy business have very differ...

18 May 2022 /payments /inclusion Banking Strategy, Digital and Transformation