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Latest thinking in respect to Banking Strategy, Digital and Transformation. Harnessing our collective wisdom to make banking better. Ambrish Parmar
As the owner, you will also give up ownership if you leave this group.
Amber Marquardt Head of Global Retail Banking - Solution Marketing at Oracle
Faster. Easier. Cost-effective. Impactful. These are the goals of every financial institution as it manages its burgeoning customer communication requirements. Instead, firms are mired in communication complexity, whether presenting customers with a new offer, delivering monthly statements, or serving up time-sensitive, event-driven information. ...
10 November 2020 /retail
Retired Member
In the past two years regulators in some jurisdictions (most notably the Nordics, UK and the Netherlands) have started to increasingly focus on the quality and completeness of existing client records—including documentation of risk assessment. One of the greatest challenges with these situations is that they create overnight urgency to act. Once th...
09 November 2020 /regulation /identity
Daniel Fasnacht CEO&Founder at EcosystemPartners AG
Investments that are necessary to innovate and serve customers are no longer sustainable while COVID-19 hastens the need to exploit the potential of digital innovations. Serving customers accurately during unprecedented times requires a new mindset and business model innovations. If banks respond to customer requirements in completely new special ...
06 November 2020 /wealth /inclusion
Sam Boboev COO & Co-Founder at Botcommerce
In his book “Digital Bank: Strategies to launch or become a digital bank” Chris Skinner discusses the role of bank branches. Chris claims the number of bank branches is decreasing from year to year as they are unnecessary in the current digitally connected world. I agree with the idea, think about the last time you visited the physical branch of th...
05 November 2020 /retail /inclusion
Andrew Beatty Head of Wealth, Retirement & International at FIS
During a recent conversation, Simon Sinek, leadership guru and eternal optimist, reaffirmed his belief that an infinite mindset is central to long-term business success. He further suggested “The goal is not to be perfect by the end, the goal is to be better today.” In this blog we consider his thoughts in the context of bank modernization and how ...
29 October 2020 /retail /cloud
Nancy Weir Industry Principal at Pegasystems
Over the last 15 years the KYC due diligence process has evolved significantly. But as the bar has been raised on compliance globally, the costs and resources needed in the onboarding process and regular KYC reviews have grown exponentially. Financial institutions don’t have much choice in their approach. They either must make upfront investments ...
28 October 2020 /regulation /crime
Diederick Van Thiel Visionary Board Member | CEO | NED at AdviceRobo | Ecology Innovations | IKANO | Channel
Digital sales, a dangerous unseized opportunity for banks For banks, digital sales are a crucial new benchmark—and a logical next step in the race to digitization. For every time that customers visit a branch, customers access their banking apps between 50 and 80 times. And this number doesn’t take into account visits to banks’ websites, this make...
27 October 2020 /retail /covid-19
It’s no secret that the world has moved online at an accelerating pace over the past few months, as digital processes and interactions have rapidly displaced manual ones in every industry, including banking. According to Deloitte, “Even customers who were reluctant to adopt digital interactions have done so out of necessity, gaining some level of ...
27 October 2020 /regulation /identity
Béla Vér Founder and CEO at ApPello
“A couple of clicks, drag a slider here and there, a quick ID check, attach a few docs and bingo, the money arrives!” – this is what users long for. So what can a bank do to satisfy these desires while ensuring that its deposit account holders sleep soundly at night, too? Winning over and retaining a digitally-literate generation has placed yet m...
26 October 2020 /retail /cloud
There was a time when banks knew who their competitors were. For the most part they were other banks and financial services providers. Pretty simple. But with technology taking center stage, fintechs seem well positioned to move even further into the banking space. But are they really? As Hugues Delcourt, Chairman of KNEIP and former CEO of Banque...
15 October 2020 /regulation /retail
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