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Latest thinking in respect to Banking Strategy, Digital and Transformation. Harnessing our collective wisdom to make banking better. Ambrish Parmar
Amidst the COVID-19 crisis, my nine-year-old daughter’s adoption of digital technology accelerated overnight. She suddenly had to master email, an online calendar and Google Classroom for homeschoolin...
There are decades where it feels like nothing happens, and there are weeks where decades seem to happen. In just a few months, COVID-19 has swept around the planet, more than half the world’s populati...
The financial services industry has seen ISO 20022 grow firmly over the last 15 years. What was then a small pocket of countries tackling migration has now become widespread adoption for domestic and ...
How Covid has accelerated the Fintech/Bank collaboration model to become the new normal In these uncertain times, it is no secret that SMEs are some of the hardest hit by the economic impact of COVID...
The current COVID-19 pandemic is unprecedented in its global reach and implications for consumers and businesses worldwide. Across the globe, millions of people have been locked down in their homes, w...
According to George Westerman, research scientist with the MIT Sloan Initiative on the Digital Economy: “When digital transformation is done right, it’s like a caterpillar turning into a butterfly, bu...
COVID-19 and the lockdown has had a profound effect on all aspects of our economy and society. This includes banking and access to money. Indeed, as recently reported in Finextra, MPs wrote to the C...
A commonly heard term in the banking industry is KYC (Know Your Customer). KYC is the process or step in which there is an assessment of the customers’ profile. It evaluates the risk of the customers ...
How does a business owner choose a banking plan? It’s not only special features and attractive rates that drive the customer’s choice: complete and ethical visual representation on a bank’s website is...
I have always maintained that at a fundamental level commercial banking, as the name itself suggests, is a business and has the core values and principles of a commercial enterprise - that of Liquidit...
What’s next: As software goes the way of services, how can financial institutions best take advantage of these investments? Leveraging today’s technologies can help FIs elevate the Customer Experienc...
Multiple US state government departments were in the news recently, calling for COBOL programmers to come forward as their mainframe systems failed to handle a surge in unemployment claims processing ...