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Customer acquisition, onboarding and engagement, underwriting and risk management, billing and claims – all these areas are being changed by the digital innovations. Digital Insurance Trends is a group for professionals who are interested in Insurance Technology, Fintechs, and Solutions Providers - as well as Global Industry Intelligence.
Many in the insurance industry see embedded insurance as the logical next step in the industry’s evolution. Proponents argue that with its promise to disrupt insurance distribution, embedded insurance...
News of the FCA’s Consumer Duty regulations sparked some lurid headlines about heads of financial services firms being heavily fined for failing on customer service. Setting aside the hyperbole, the ...
At a recent Insurance Innovators Conference , a dominant theme was ecosystems in insurance. Specifically, what role insurers should play in relation to other companies offering products and services ...
You know the drill, your insurance comes up for renewal, you need to find the best price as quickly as possible and you know there is a one-stop shop for finding out who can give you the lowest premiu...
For the last few years, exponential development of the Internet of Things has translated into billions of connected devices producing zettabytes of data. This large pool of data can arm insurers with ...
More and more companies from different industries are evolving from a product-based marketing mindset to one focused on the customers' experience. This is because in an experience economy of the digit...