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Customer acquisition, onboarding and engagement, underwriting and risk management, billing and claims – all these areas are being changed by the digital innovations. Digital Insurance Trends is a group for professionals who are interested in Insurance Technology, Fintechs, and Solutions Providers - as well as Global Industry Intelligence.
You know the drill, your insurance comes up for renewal, you need to find the best price as quickly as possible and you know there is a one-stop shop for finding out who can give you the lowest premiu...
For the last few years, exponential development of the Internet of Things has translated into billions of connected devices producing zettabytes of data. This large pool of data can arm insurers with ...
More and more companies from different industries are evolving from a product-based marketing mindset to one focused on the customers' experience. This is because in an experience economy of the digit...
Insurance is traditionally thought of as being a retrospective business, using the events of the past to determine future levels of risk. Some more cynical commentators might also say the industry is ...
The enduring theme of conversation since the beginning of the COVID pandemic has been change. For the insurance industry, this has meant grappling with significant disruption as risk profiles were com...
As restrictions on international travel are lifted for UK holidaymakers, demand for travel insurance products is clearly set to rise. With ‘freedom day’ now on the horizon it is good news for travel i...
The FCA consultation on fairness in pricing is closed. The industry now knows when they must have new controls, systems, and rules in place by September, and be ready to go live with new price and aut...
Improving your Policy Admin, Claim Admin, Billing, Rating systems with cloud functionality. Back in the days, we are talking late 1960’s, early 1970’s, when CRM and ERP were viewed as interesting new ...
In the world of insurtech, it is typical to make bold predictions about the state of the market and where it is headed. The fact is, however, that as the market matures investment in companies is bec...
MP3 Players. Smart Phones. Social Media. These technologies have become so ubiquitous to our daily routine that it’s hard to remember life before them. Yet, all were introduced within the last 20 year...
At the beginning of the pandemic, there were perhaps few institutions that looked less well equipped to function under social distancing than Lloyd’s of London. Synonymous with antiquated practices an...
Fraud and financial crimes perpetrated against insurers are on the rise. Although the banking industry remains the primary route for money laundering, stricter regulations and improved AML controls wi...