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A group for discussion of how banks and corporates are moving towards standardisation and more efficient, automated processes for opening, maintaining and closing bank accounts.
Customer experience the key as UK account switching gathers pace The in-bank customer experience has always been important for financial institutions, but two current trends are placing even greater
While innovations such as Faster Payments in the UK have accelerated banks’ transaction processing, many client money managers are still lagging. Manual processes are still prolific and this can resul...