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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
I was in India a few weeks ago speaking to the Reserve Bank and most of the primary Retail Banks about the impact of mobile and social media on the industry there. The new RBI Governor in India, Raghu...
It’s good to see the Bank of Scotland focussing on the mobile customer experience. Clearly they see this as a significant competitive advantage, and promoting it as such, whilst also highlighting the ...
2014 will also see Voice Biometrics becoming mainstream. Apple have paved the way for biometrics to be adopted in a mainstream manner with the introduction of fingerprint readers on the iPhone. Voice ...
Bankers have long sought a competitive advantage in a vast sea of largely undifferentiated competitors. For most players, and for most of the industry’s long history, the chief weapons in this war hav...
Zapp made some further progress by bringing onboard major banks. When it comes to e-commerce, Zapp could indeed represent a compelling value proposition if they do three things: (1) offer consumers ...
When you are on a crowded bus, you don't know who is standing next to you and what that person is up to. There are a lot of weird and obsessed people out there... Now, imagine your own car - what wou...
This itnews.com article sheds a different and interesting light on the methods now being deployed by the fraudsters. Basically these latest tactics are designed specifically to outwit the Risk Engi
I should of course have added to the looking back at 2013 post - that the new direction for mobile payments also made a breakthrough. When it is realized that mobile payments should be payment receive...
2013 was the year when paper and e-mail invoicing was overtaken by structured e-invoicing in Finland. This is now happening with accelerating speed all over the world as governments and other payment ...
In an earlier post I discussed the topic of NoSQL - what it is, what it isn't, and what are some of the misconceptions surrounding it. I'd like to now turn to the topic of what NoSQL is good for - the...