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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
Snippets from multistake holder meeting “· The European Council called for actions to encourage the uptake of e-invoicing in the EU and the European Parliament issued a resolution which calls for maki...
There’s a long held premise that branches are great channels for advice, that this is the one differentiation that bank branches provide that the Internets could never compete with. There are three pr...
This week ACI Worldwide released their global survey which finds that a quarter of people across the 17 countries reviewed have been affected by card fraud during the past five years. In particular, ...
Most players have realized by now that there is little money to be made in payments (alone). Interchange fees are under pressure, retailers are forming own networks, consumers are getting averse to pa...
As Apple launched its iPhone5 without NFC, lots of us asked the question: is this just a commercial strategy from Apple, or they simply don’t believe in the future of NFC? Many researchers and analyst...
Has anyone noticed a lack of young IT talent in the UK at the moment? You know what I’m talking about… Everyone you interview is a dud (even though their academic results are glowing) and they all exp...
I had an interesting discussion with Bob Howard (BBC Money Box) this morning concerning the current situation with GetCash service by NatWest. At the end, I felt that it would be important to draw a ...
Public endorsement of the British banking system has certainly taken a hit in the last few years. The crisis of 2008 has eroded confidence in the traditional outfits, creating an opportunity for start...
1. Mr Same Guy yesterday. In the old days – when we launched PC-banking for SMEs and private customers (1982) at Union Bank of Finland we lived with the false impression that we had private and corpor...
In June this year, NatWest and RBS proudly announced the arrival of the new era of cardless ATM withdrawals. In my comment on that page, I explained that any OS-only financial solution is "almost...
Less than a week ago, Finextra's News section ran a press release by Emu who promised a Holy Grail alternative to Square and iZettle - no dongles, and (almost) no charges (Emu's Web site does promine...
Baby Boomers and Gen-X have in common the need to experience life in all it’s glory. Whether that is born out of a sense of adventure, the need for tactile feedback or in the sense of face-to-face soc...