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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
A lot of people talk to me about two-factor authentication (2FA) as if it was a security panacea. But what about in the case of Man-in-the-Middle or Man-in-the-Browser attacks, or (as discussed in my ...
Questions European Tax Payers should ask: https://www.finextra.com/community/members/PreviewBlog.aspx?b_id=2815 This is a post from 2009. Even if the finance crisis has since hijacked almost all atten...
After two years of responding to government intervention into the revenue structure of financial organizations, bank marketers are now faced with heightened levels of competition, a more demanding cus...
At a seminar that I attended recently, the discussion turned to, what else, but the new consumer and how she has changed. But the consumer has always been an evolving species, so what’s new? In my v...
It is almost impossible to have lived through 2011 and not get all caught up in the social media frenzy. The launch of Google+ was one of the most talked about events of the year among the technor...
Still relevant interview - http://eeiplatform.com/3551/interview-with-the-chair-of-the-former-ec-expert-group-on-e-invoicing/ UNCEFACT>ISO 20022 was not ready then - but now it is! See other blogp...
For financial institutions and retailers investments in mobile NFC payments are intended to attack cash transactions and provide a faster checkout in the retail environment. NFC and their wallet appli...
At the turn of the last century, store merchant John Wanamaker stated, "Half the money I spend on advertising is wasted; the trouble is I don't know which half." Based on just released rese...
2011 was year that many bankers, and especially bank marketers would love to forget. Not only was focus diverted by the need to respond to new regulations for the second consecutive year (this time it...
When more countries enter the race to the future of business transaction automation our experience that it takes time may be useful - blog from late 2010: "Nobody promised you a rose garden I wen...
The second most viewed post last year states that e-banking is not ready: https://www.finextra.com/blogs/fullblog.aspx?blogid=5353 The points raised can be crystallized as follows: 1. New generations...
Of my 2011 posts the Heavyweight support for ISO20022 e-invoicing message standard https://www.finextra.com/blogs/fullblog.aspx?blogid=5081 was the most viewed one. I certainly hope this is symptomati...