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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Retired Member

Retired Member 

Financial Apps - here to stay?

Apps are fast becoming the emperor’s new clothes of the financial services world – businesses feel the need to have one and few people seem willing to stand up and tell them the truth. A recent article listed the most valuable apps for advisers, however the list contained only a few really “useful” apps and indeed many had very simple functions and...

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Time for the obvious - good-for-society-at-large decisions

I have often been asked lately how the e-invoice penetration in a country can be raised fast. This urge to speed up migration is increasingly driven by the need to cut costs and improve productivity – but also more by the need to get tax revenues lost in the grey economy. It has been realized that mandatory digital signatures was a mistake and now ...

/payments

Retired Member

Retired Member 

Man The Pumps?

I have just read an article on the Economist linked to by Finextra: "The bank of SMS" - talking about mobile banking across Africa. Even more interesting than the article were the comments, of which one leapt out at me more than others. It was criticising the investment being made in mobile banking, when there should be so many other pr...

/payments /retail

Pat Carroll

Pat Carroll Founder/Executive Chairman at ValidSoft

Casting a vote in the race towards American mobile payments

The 57th presidential election might be one of the most talked about contests in the U.S. this year, but if you really want to see some action it’s the U.S. payments space where your attention needs to be. The way things have been shaping up over the last few months, by the time the next president knocks on the door of the White House, there will ...

/security /payments

Retired Member

Retired Member 

The flaws of common ID?

I too would prefer to have a single common method of identifying myself online: a single common avatar that I use across all sites, with a single common (complex and strong) method of authenticating myself. But as the editor of a UK technology magazine has just discovered (@bazzacollins), illicit access through that common identifier can have wides...

Retired Member

Retired Member 

Same crap, different smell

Before I start this piece I need to be completely honest with you. I despise bank loyalty programmes. Has anyone noticed that they all look the same? Most banks have completely missed the point as they reward the wrong customers for the wrong behaviours. They treat ‘loyalty’ programmes as a marketing campaign to encourage customers to spend mo...

/retail

Nick Ogden

Nick Ogden Chairman at Ogden Research

Banking innovation and the customer

Banking is not a world often associated with innovation. If anything, banking customers have previously sought out stable and conservative banks – the ones that you can trust with your money. Furthermore, few question their banking loyalties, happily sticking with their long-trusted bank, regardless of offers and products elsewhere. Account swit...

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Norway joining the elite

Norway: “The transition to electronic invoicing is a major milestone on the path to complete digitisation of invoice management by the Norwegian public sector. By 1 July this year, almost half a million Norwegian companies will have to start sending their invoices to the State in electronic rather than paper form” What is needed is a sufficient nu...

/payments

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Pillars of banking

The first and main pillar of banking is trust. It can be built and maintained by sticking to moderate risk taking – both in lending and recommending invest “products” – reputation building. Trust improves customer retention – even when new entrants try to enter markets with often overly aggressive pricing. Customer retention improves the stabil...

/payments

Pat Carroll

Pat Carroll Founder/Executive Chairman at ValidSoft

Computer, don't say No to online shopping

I’m really pleased that MasterCard has developed a fraud detection service for online merchants that could realise a potential for 15-30% fraud loss savings. Whilst it’s a step in the right direction for the ever growing e-commerce world, even with these % improvements in fraud discovery, the false positive % are still way too high. A false posit...

/security /retail

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