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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
I have often been asked lately how the e-invoice penetration in a country can be raised fast. This urge to speed up migration is increasingly driven by the need to cut costs and improve productivity –...
I have just read an article on the Economist linked to by Finextra: "The bank of SMS" - talking about mobile banking across Africa. Even more interesting than the article were the comments...
The 57th presidential election might be one of the most talked about contests in the U.S. this year, but if you really want to see some action it’s the U.S. payments space where your attention needs t...
I too would prefer to have a single common method of identifying myself online: a single common avatar that I use across all sites, with a single common (complex and strong) method of authenticating m...
Before I start this piece I need to be completely honest with you. I despise bank loyalty programmes. Has anyone noticed that they all look the same? Most banks have completely missed the point as ...
Banking is not a world often associated with innovation. If anything, banking customers have previously sought out stable and conservative banks – the ones that you can trust with your money. Furthe...
Norway: “The transition to electronic invoicing is a major milestone on the path to complete digitisation of invoice management by the Norwegian public sector. By 1 July this year, almost half a milli...
The first and main pillar of banking is trust. It can be built and maintained by sticking to moderate risk taking – both in lending and recommending invest “products” – reputation building. Trust i...
I’m really pleased that MasterCard has developed a fraud detection service for online merchants that could realise a potential for 15-30% fraud loss savings. Whilst it’s a step in the right direction...
How will the Ipad and other tablet computing change the way you collaborate with your prospects and buyers? With another new Ipad comes an obvious question, should my sales team be using it or not? I...
In response to the strong demand for us to compete with the main street branch players, our recent efforts at crowdsourcing our business model has led us to investigate a revolutionary new form of bra...
Two interesting stats have caught my eye this week: Fraudsters are costing the UK an estimated £73billion a year (National Fraud Authority, NFA) Cybercrime has now become the second most commonly r...