29 July 2016
Bo Harald

Good for society at large

Bo Harald - ZEF and Real Time Economy Program

331Posts 1,138,910Views 220Comments
Innovation in Financial Services

Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Consumer ombudsmen - protecting costs - not consumers

05 February 2014  |  2537 views  |  0

In my previous post I recommended transparent charging for services - covering the costs as a minimum - to guide the consumers to act in their own interest.

Oddly enough this is not widely supported by consumer ombudsmen. They seem to do all they can to delay visible pricing and nudging customers into better and more economical services.

Do they not understand that the customer pays every cent of the costs - hidden or visible?

TagsMobile & onlineInnovation

Comments: (0)

Comment on this story (membership required)

Latest posts from Bo

Up and down - from the e-invoice

14 June 2016  |  4085 views  |  1 comments | recomends Recommends 1 TagsPaymentsInnovationGroupElectronic invoicing

Nudging is not enough

27 April 2016  |  2326 views  |  0 comments | recomends Recommends 0 TagsRetail bankingInnovationBrexitGroupInnovation in Financial Services

Nobody promised you a Rose Garden..

26 April 2016  |  1059 views  |  0 comments | recomends Recommends 1 TagsPaymentsInnovationGroupElectronic invoicing

New innovation road block

25 April 2016  |  2874 views  |  0 comments | recomends Recommends 0 TagsMobile & onlineInnovationGroupInnovation in Financial Services

Socio-technical landscape revisited

15 April 2016  |  5082 views  |  0 comments | recomends Recommends 0 TagsMobile & onlineRetail bankingGroupInnovation in Financial Services

Bo's profile

job title Chairman/Founding member
location Helsinki region
member since 2008
Summary profile See full profile »

Bo's expertise

Who's commenting on Bo's posts

Ger Clancy
John Candido
Ketharaman Swaminathan