24 August 2016

44975

Retired Member

1,903Posts 6,120,611Views 2,119Comments
Innovation in Financial Services

Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Touch technology in bank branches?

31 July 2009  |  4392 views  |  0

Apple Tablet PC is rumored to arrive soon, and will add some oil to the fire with discussions on touchscreen devices and their possible use. The two greatest achievements so far were the successful iPhone plus its ‘hot butter touch’ GUI and Microsoft Surface which was superior on videos, but never really made it to the wide public use. An other interesting touch approach is Skreeno, which turns the shop (bank branch) window to a giant touchscreen, can be approached from inside or from the street.

So the question is how to use touch technology meaningfully in bank branches?

For example Barclays Piccadilly introduced Microsoft Surface as a spectacular product selection toy recently.

Some more ideas:

-          Provide a tablet PC to any customer coming into the branch to make a self-advisory or do online banking on it (preferably sitting on a café-style all-window room and sipping latte).

-          Make a beamed product show onto the branch window and let it be browsed from inside or outside. A simple cover flow of products would attract the people immediately.

-          Use an interactive Surface table for the visualization of complex mortgage parameters, giving a clear pictorial image of the calculation results for the advisor and the customer in the same time.

Your ideas are welcome in comments.

a member-uploaded image Tags

Comments: (0)

Comment on this story (membership required)

Latest posts from Retired

Content Marketing to promote your App

16 May 2016  |  6223 views  |  0 comments | recomends Recommends 1 TagsMobile & online

Crypto-Finance will transform financial services!

11 May 2016  |  2552 views  |  0 comments | recomends Recommends 4 TagsBlockchainPayments

Marketing your App using Social Media

21 April 2016  |  3305 views  |  0 comments | recomends Recommends 0 TagsMobile & online

2 easy ways to use Google AdWords in your app marketing strategy

15 April 2016  |  3831 views  |  2 comments | recomends Recommends 0 TagsMobile & online

Retired's profile

job title
location
member since 2014
Summary profile See full profile »

Retired's expertise

What Retired reads
Retired writes about

Who's commenting on Retired's posts

Graham Seel
Ketharaman Swaminathan
Gerard Hergenroeder
Konstantin Rabin
Matt Schofield
Anna Robert
Ian Davis
Steve Patel
Aparty Behera
Karim Maalouf
Stephen Hart
Paul Zaman