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Apitalism: API Strategy for Open Banking Opportunities

When I wrote first about APIs (Apitalism: API Monetization and Open Banking Ecosystems), I planned it as one time article on the topic but the interest it gathered encouraged me to write more. This time, I want to talk about open banking related business opportunities a little bit. Actually, the number of resources that tell opportunities to exist are abundant but there's some scarcity about the ones, that talk about where to start and how to do in a practical way. In my opinion, everything starts with the Strategy - in other words, "what you want to do" with the APIs.

Broadly speaking there are two main options available to you if you want to integrate APIs to your main strategic position: you can optimize your existing flows/processes or you can create new revenue streams that do not exist before.

Optimising Your Existing Processes

If you want to optimize your processes or flows, the way you would make the money would be in the form of reducing the cost to serve, shortened project timelines when you want to improve your systems and allocate fewer resources for the latency systems. Is there any bank without these latency systems, that consume a significant number IT resources and pain in the neck whenever you want to build something on it?

In order to play with APIs for the purpose of optimizing your existing flows/processes -there is one strong pre-requisite: that is turning all your services, data and processes into services - that would be called by APIs. Easy to say, hard to do. Amazon has been doing this strictly since 2002. If we have a closer look to Amazon's software development speed, the way setting up the partnerships, general profitability and ecosystem setup - it is obvious that they are doing much better than many other industry players. One day soon, when Amazon starts retail banking and pushes account openings with special discounts - instead of paying interests, Amazon would pay discounts and by this way, it would not only keep the money inside their ecosystems but also steal the clients from banks in a very artistic way.

If any bank can overcome "turning everything into services" challenge, this would be the first critical step to be ready for Apitalism Era. You also need an open-minded IT and open system architecture. If the IT culture in your organization would not buy-in this idea and build on it - what you can do would be pretty limited. If you want to take off the ground and fly, you need an aircraft - you can not do this with a train (even if it is a bullet train - you are still on the ground!)

Finding New Revenue Resources

The more you read about APIs, you would hear more about "INBOUND" and "OUTBOUND" terms. Think about a business world, in which every company has APIs -including yours. When somebody connects your API - this is INBOUND, you are the provider of value in the form of service, data or product. On another hand, when you connect to an external source - you get the value from someone else, this is called OUTBOUND.

You can make money by using both ways: Inbound or Outbound. But before that, it is necessary to have some API standards in place - otherwise, different systems cannot communicate with each other. So when you hear about the API standards, like the Berlin Group or Open Banking Standards, please keep in mind that the idea behind such structures is to create a common protocol. If such a protocol does not exist, then for each & every connected entity there is a need for a custom API design & development. Imagine yourself as a banker in Germany, where more 1.600 banks have been operating under banking license, no standard in place and you decided to connect them all. You may start and your grandkids would finish the job! Some companies called Aggregators would like to play the role of connecting you all if you only connect to them.

Let's give an example of Inbound Opportunity. Imagine you share your client data a 3rd party company, for example, a new car-sharing company in the town - that needs a KYC for onboarding new clients. The way it would work the Car sharing company directs the potential clients to your bank at the time of online registration, the client gives consent for sharing his/her data with the company - then they get the information they need. From Car Sharing Company either they would apply for a banking license to do this free of charge with mandatory APIs that you have to open OR they would pay you for such service and be your partner. Guess which one would be more likely?!

Now it's the turn of Outbound opportunity. After some market investigation, you concluded that selling X product to your clients would be incredibly profitable and you immediately asked your IT to develop it. Then you learned that it would cost you millions of euros and 2 years if you would like to do this internally. However, your smart CIO suggested that there is a company specialized in X product and it sells it in the form of API - for a fee (fixed fee, commission, use/call based or whatever). If you would select this way, it would be ready under 9 weeks with minimum IT effort. Then it would be up to you decide "22 months earlier in the market" with 1/20 of IT cost is worth it or not.

Before I finish, I think it is critical to clarify something. APIs are not unique structures, both from design and purpose wise. PSD2 APIs are not the same with Private or Partner APIs - in terms of specifications, performance, and field numbers. APIs can also be used internally (inside the same company), not only externally. Actually, most of APIs available in the market are Private, not Public. The main risk of relying on a Public API of any company is - it can be changed, updated or deleted on the provider decision without saying anything to the developer community. One recent example is Facebook, check out what they have done to their APIs after Cambridge Analytica Scandal for the purpose of increasing Data Security & Privacy. Sure this was needed, but from a company that sets up the business model on FB Apis - this is the kiss of death.

In conclusion, Apitalism represents another world - where there are some internal dynamics involved - that we better understand first, before jumping in too early decisions and actions.

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Comments: (6)

A Finextra member
A Finextra member 24 July, 2018, 10:39Be the first to give this comment the thumbs up 0 likes

No one uses the terminology "inbound" or "outbound" when referring to APIs.

Google "programmable web" - this has been around for ~15 years, and will offer a more clear technical understanding of what an API is and does for those who are interested.

Ketharaman Swaminathan
Ketharaman Swaminathan - GTM360 Marketing Solutions - Pune 24 July, 2018, 11:031 like 1 like

Media wants to be tech; tech wants to be finserv; in this brave new world, everybody wants to get into everybody else's business. As a result, companies are a bit wary about sharing their customer info with third parties. Not surprisingly, companies take the extra efforts to do KYC themselves. We saw this with India's largest ride share company Ola for its Ola Wallet and with all prepaid mobile wallets for whom full KYC became mandatory a couple of months ago. Unsurprisingly, bank-provided KYC as a service / e-identity initiatives have not taken off in a big way despite people talking about their advantages for quite a while.

Talking about potential to make money by providing API access - or INBOUND as you call it - any idea how much revenues Google earns by providing Google Maps API access to Uber, Grab, Lyft, PostMate, DoorDash, Dunzo and dozens of other rideshare and delivery companies?

A Finextra member
A Finextra member 25 July, 2018, 19:191 like 1 like

Hi Ketharaman, having a comment from you made me very happy - you were also the first one to make a comment to Digital Banking Tips! :) 

I agree with you, the boundaries between different business domains have been heavily mixed now. Customer data is a common meta shared by these businesses but each of them has a partial view, for this reason getting the full picture is the goal. 

About Google Maps API revenue, there is no clear info but in some sources, I read something between 1.5 - 2 billion dollars/annually. It is clear that Google has no problem with revenue generation, their problem is paying high penalties! 

Ketharaman Swaminathan
Ketharaman Swaminathan - GTM360 Marketing Solutions - Pune 26 July, 2018, 15:52Be the first to give this comment the thumbs up 0 likes

OIC @TolgaTavlas! TY for your estimate of Google Maps API revenues. I also thought of posting a question on Quora about it. I'll update this post if I get an authentic-sounding reply. 

A Finextra member
A Finextra member 26 July, 2018, 19:14Be the first to give this comment the thumbs up 0 likes

Dear Ketharaman,

Please have a look at these links as well:

https://www.businessinsider.de/analysts-think-google-maps-could-produce-15-billion-new-revenue-2016-6?r=US&IR=T

https://www.thestreet.com/story/14001426/1/google-maps-could-be-alphabet-s-next-big-revenue-opportunity.html

Also, someone else asked a similar question at Quora too :)

https://www.quora.com/How-does-Google-Maps-make-money

BR

Ketharaman Swaminathan
Ketharaman Swaminathan - GTM360 Marketing Solutions - Pune 27 July, 2018, 08:45Be the first to give this comment the thumbs up 0 likes

@TolgaTavlas:

TY for the Quora question - strangely, Quora didn't auto-display it when I wrote my question. I went thru' the answers. They're a mixed bag, with some attributing revenues to Ads, others to API license fees and still others saying no revenues. I'll also check out the other articles you've hyperlinked. Thanks.

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