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Anthony Thompson, former founder of Metro Bank, laid down his vision for banking recently in an interview with Marketing Week: “nobody cares about banking”. For him, he sees banking as a basic service...
Last week started poorly for NatWest - another mobile banking service outage left customers of RBS and NatWest without access to their account on the morning of the 20th April. Both banks were fast t...
I often think making exact predictions on what will happen in a year’s time is a fool’s game. What can be a useful exercise though is to look at the trends of 2014 and see where these might be headed....