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Mukesh Gupta

Relevance of Banking - Financial economy to Network Economy

Can banks transform themselves to remain relevant both in the financial economy and for the network economy? Traditionally, the role of the banks have been to be collect money from people who have mon...

30 Aug 2013
Innovation in Financial Services
Mukesh Gupta

Crowd funding and Banking

There has been a consistent growth in the number of Crowd-funding platforms all around the world. This is quite understandable given that they address a niche segment of the market that no other finan...

22 May 2013
Innovation in Financial Services
Mukesh Gupta

When Banking is No Longer Just About Banking

Fifth Third Bank and NextJob came together to address a challenge faced by most retail banks - Mortgage defaults. According to the press release from the company, Steven Alonso, executive vice preside...

17 Apr 2013
Innovation in Financial Services
Mukesh Gupta

Customer engagement in a digital era

There have been reports that the overall customer engagement at banks for customers using one of the digital channels like Online banking, mobile banking, etc. One of the most important aspect of cust...

02 Apr 2013
Mukesh Gupta

Idea for disruptive innovation in Banks

There is a lot of discussions and activities around the revival of the good old ATM. Some are trying to make these machines more user centric like Wells Fargo. Some are trying to improve the overal...

26 Feb 2013
Innovation in Financial Services
Mukesh Gupta

Retailer Credit Card - possible engine of growth for banks

Farmers in India are offered Kisan Credit Cards to provide adequate and timely support from the banking system to the farmers for their short-term credit needs. The banking industry can take a clue f...

21 Feb 2013