17 March 2018

Latest blog posts

Richard BroadbentDiebold Nixdorf - Bracknell

Is AI a fad or reality for financial services today?

17 hours ago  |  1651 views  |  0 comments | recommendations Recommends 0

Artificial intelligence (AI) is starting to impact our lives faster than we can imagine. From Amazon’s digital assistant Alexa, which is now in over five million homes, to online shopping recommendations and image recognition, AI technologies have found no shortages of real world applications that are quickly becoming a familiar part of our daily ...

TagsArtificial IntelligenceRetail banking
Freddie McMahonDF2020 Ltd - London

Chatbots gaining momentum in mainstream banking

18 hours ago  |  1770 views  |  0 comments | recommendations Recommends 0

In March 2018, Citicorp launched a Facebook Messenger chatbot for its consumer banking clients in Singapore. They also plan to launch these chatbot-based services in Hong Kong and Australia later in 2018. Citicorp’s conversation-as-a-service enables customers to access account balances and credit card bill summaries. Citicorp intend to extend this...

TagsArtificial IntelligenceInnovationGroupFintech
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Reghunathan Sukumara Pillai
Reghunathan Sukumara PillaiInfosys - Bangalore

Workforce in the Digital World of Banking

15 March 2018  |  2438 views  |  1 comments | recommendations Recommends 2

When computerization was introduced in the Indian banking industry in the early 1990s, there was furore amongst the staff in the public sector banks. The Banks were heavily unionized at that time with...

TagsRetail bankingGroupBusiness Knowledge for IT
Reghunathan Sukumara Pillai
Reghunathan Sukumara PillaiInfosys - Bangalore

Personal data everywhere ?

15 March 2018  |  2571 views  |  0 comments | recommendations Recommends 1

Early morning, I received a call in my cell phone from a consumer finance company explaining to me about some consumer finance/EMI offers. After a few hours, I received a call from one call entre of a...

TagsSecurityGroupData Protection Act Issues
Robert McClure
Robert McClureSequrest - London

Navigating the GDPR maze

14 March 2018  |  3491 views  |  0 comments | recommendations Recommends 0

On 25 May 2018 most processing of personal data by organisations will have to comply with the General Data Protection Regulation (GDPR). This legislation replaces the Data Protection Act and will have...

TagsSecurityRisk & regulationGroupData Protection Act Issues
Anjani Kumar
Anjani KumarInfosys Limited - Pune

Why regulatory reporting continues to be an Achilles’ heel for FIs?

13 March 2018  |  3588 views  |  0 comments | recommendations Recommends 0

In response to the 2008 global financial crisis (GFC), financial institutions (FIs) perforce had to undertake numerous corrective actions for restoring their credibility. Transforming their regulatory...

TagsRisk & regulation
Reghunathan Sukumara Pillai
Reghunathan Sukumara PillaiInfosys - Bangalore

Product Road map versus Product functionality

13 March 2018  |  3603 views  |  1 comments | recommendations Recommends 0

Products are designed based on needs /requirements of the consumers in/across multiple industries in /across different geographies/regions. Some products could be used across different industries wher...

TagsTransaction bankingGroupFuturistic Banking
Bo Harald
Bo HaraldZEF, Transmeri, Demos, Real Time Economy Program - Helsinki Region

Learn once - use everywhere - huge lever

13 March 2018  |  3168 views  |  0 comments | recommendations Recommends 0

Economy of Repetition has for long been a huge lever when it comes to speed up adoption of new services. A familiar and often used tool is what customers and citizens at large have the right to expect...

TagsMobile & onlineInnovationGroupDigital Banking Trends
Reghunathan Sukumara Pillai
Reghunathan Sukumara PillaiInfosys - Bangalore

What needs a relook - Internal processes or workforce in the audit department?

13 March 2018  |  3229 views  |  0 comments | recommendations Recommends 1

The recent instances of scams in public sector Banks make one admonish the audit processes and practices in many Banks. The number of fraudulent instances are rising and it has become a norm to highli...

TagsTransaction bankingGroupTransaction Banking
Brendan Jones
Brendan JonesKonsentus Ltd - Ascot

The World of Open Banking

12 March 2018  |  3274 views  |  0 comments | recommendations Recommends 0

Open banking is not just for Europe, although many of us sitting in Europe probably think it is. Many other markets around the world have been noticing what Europe is up to and other countries and r...

TagsPaymentsOpen APIsGroupBanking Regulations
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