Ray ConnollyZarion Software (www.zarion.com) - Dublin
22 March 2017 | 2279 views | 0 | Recommends 0
"Work, it needs to be managed up front" A lot has been written to date about the Digital Customer Journey within the Financial Workplace and the end to end process designed to put the customer first, keep them happy and address their needs. In essence, it’s all about mapping the customer experience across each potential touchpoint to en...
TagsRetail bankingInnovationGroupTrends in Financial Services