05 December 2016

Retail banking

Diederick Van ThielAdviceGames Group of Companies - London

How behavioural economics and robo-advice change cost income strategies

03 December 2016  |  2278 views  |  0 comments | recommendations Recommends 0

In the words of Steve Jobs you need to “get closer than ever to your customers. So close that you can tell them what they need, well before they realise it themselves.” Digital and robo-advisors currently are far from that. They offer one size fits all customer experiences that do not personalize at all. This isn’t a simple thing to do. Organisat...

TagsRetail bankingInnovation
Henry HilskaConvexity Solutions - New York

KYC: Solving the Regulatory Challenges of Data Privacy

02 December 2016  |  2517 views  |  0 comments | recommendations Recommends 0

Data Privacy regulations increase challenges for bank KYC and AML programs Financial services organizations are under increasing pressure from regulators to focus on KYC and client due diligence. This pressure is exhibited in the form of fines and penalties that have been levied upon numerous banks and other organizations for lax procedures. Due...

TagsRisk & regulationRetail bankingGroupFinancial Services Regulation
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Dharmesh Mistry
Dharmesh MistryTemenos - Reading

Are banks too big to SCALE? Who's to blame

01 December 2016  |  2591 views  |  0 comments | recommendations Recommends 0

The ever-increasing size of traditional, long-standing banks has been a fascinating point of discussion for many years now, with the possible problems arising from banks being “too big” having far rea...

TagsMobile & onlineRetail banking
Konstantin Rabin
Konstantin RabinKontomatik - Warsaw

Banking Data For Third Parties

29 November 2016  |  5145 views  |  0 comments | recommendations Recommends 0

Money is not the only thing banks store in their premises. The other valuables are counted in bytes — or even petabytes, i.e. client data. Everything about customers, from their personal information t...

TagsRetail bankingInnovationGroupInnovation in Financial Services
Alex Kreger
Alex KregerUX Design Agency - Riga

Banking UX Design Challenges and Opportunities in 2017

29 November 2016  |  5467 views  |  0 comments | recommendations Recommends 0

User Experience (UX) in banking is about human feelings, impressions and behaviours while using banking digital interfaces. For my UXDA agency the aim of banking UX engineering is to create financial ...

TagsMobile & onlineRetail bankingGroupInnovation in Financial Services
Daniel O'Boyle
Daniel O'BoyleProvenir - London

Technology at the heart of new lending models

23 November 2016  |  4528 views  |  0 comments | recommendations Recommends 0

The short to medium term lending market is diverse, comprising customers entering the credit market for the first time as well as those re-entering. The first-timers often include students or migran...

TagsRetail bankingFinancial inclusion
Mitch Armstrong
Mitch ArmstrongTelrock Systems - London

Is there really any alternative to a mobile digital engagement strategy?

22 November 2016  |  4208 views  |  1 comments | recommendations Recommends 0

Mobile banking apps are used more than 7,610 times per minute according to research by BBA As Bill Gates famously said: “Banking is essential, banks are not.” According to research by BBA and Statist...

TagsMobile & onlineRetail banking
Richard Broadbent
Richard BroadbentWincor Nixdorf - Bracknell

Customer service for the technology obsessed

17 November 2016  |  5176 views  |  0 comments | recommendations Recommends 0

Digital technologies have been driving the evolution of customer service over the last few years and this is rapidly changing the way financial organisations, and their customers, think about customer...

TagsRetail bankingInnovation
Raj Singh
Raj SinghFinova360 - India I Kenya I Nigeria I Ghana I Vietnam I


15 November 2016  |  3588 views  |  0 comments | recommendations Recommends 0

BANKS - AN INFORMATION AND DATA ANALYTICS HUB Banks are storing valuable customer data since decades but they have never harnessed the same. The data which is lying in every bank is nothing less tha...

TagsRetail bankingInnovation
Graham Seel
Graham SeelBankTech Consulting - Concord

Squeezed Interest Margins - Incentive for Innovation

09 November 2016  |  3916 views  |  1 comments | recommendations Recommends 0

Because of increasing competition, and low interest rates, net interest income is going down. This isn’t what our shareholders and members want. But what can we do about it? In a previous post, I lis...

TagsRetail bankingInnovationGroupInnovation in Financial Services
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