Nanda KumarSunTec Business Solutions - Trivandrum
26 April 2017 | 3544 views | 0 | Recommends 0
Being customer obsessed We are in the age of the customer. A single tweet takes 22 minutes to go from insignificant to global, seen recently with Delta Airlines whose reputation was annihilated on social media and in the press. Who wants to be next in line? To prevent this companies should become customer obsessed. Fred Giron, VP and Research Dire...