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In an American Banker article, Creating a Bank that's Both Cool and Fair, Chris Skinner poses a question, “What does ‘cool’ mean in banking?” The question I would ask is, “How do you create a ‘cool’ ...
Top Banking trends for 2015 – Data and Analytics Here is my list of predicted trends in banking analytics in 2015 . Another year of significant growth in analytics is envisioned driven by regu...
The London insurance market is under pressure to evolve; the local market needs to make the case for why global players should still send their business here, and the City must make it easier for the ...
The movie Back to the Future II, shot in 1989, projected the year 2015 as an era of flying cars, hoverboards and food hydrators. Some in the payments industry have predicted NFC to be the next big th...
Nobody can ignore Apple Pay. And nobody is ignoring Apple Pay. Must-have designer technology, heavy hitting icon brand and high profile merchant signings have finally aligned, like so many stars in th...
What is the future of payments? Is all the hype real or is it just hot air? 2015 will undoubtedly be the proof of real change and we will see emerging trends that will disrupt payments landscape for g...
The term ‘Digital Banking’ is, to my mind, one of the most miss-understood concepts in the financial world today. Ask any group of 21st century bankers and you will get more definitions than there are...
The idea behind development of Automated Teller Machines was to replace teller operations in a bank branch completely by electronic devices. To a large extent, this idea has been successfully implemen...
Change in human behavior - to be precise. Only when the next person is changing his/her behavior does innovation actually materialize. This is probably too self evident. Also that change is both enabl...
If you are a bank without a visible digital transformation programme then there’s a high chance you’ll sink, perhaps slowly, but eventually and inevitably. Shifts in consumer expectations, new market ...
Bank branches are evolving. User experience now has to be front of mind for any financial services provider looking to retain their competitive edge. New advances in technology are always pushing the ...
The terms ‘challenger bank’ and ‘alternative funding’ were virtually unheard of before 2007. However, in recent years they have started to receive considerable attention, and their importance & in...