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Eight weeks ago I wrote Part 1 of this post called #Brexit good for UK #FinTech and got an overwhelming response - mostly abuse! 😫? I had to double check my post to make sure I hadn't inadvertently ...
With consumers being given more choice than ever before, banks and building societies continue to be challenged as to how, when and where they deliver services to their customers. High street banks ar...
Brand loyalty isn’t what it used to be in financial services. Gone are the days where bank managers were considered trusted advisors and confidants to customers. They’ve been replaced by mobile apps a...
More and more third-parties are requesting to access users’ financial and accounts information to run their apps, one of the most common use-cases is account aggregation and personal financial managem...
If you haven't heard, challenger bank Mondo now has to change its name due to trademark issues. They have called for a crowdsourced name to "involve the community" as much as possible. In d...
Across industries, conversations around the use of cloud are commonplace. The benefits around lower costs, access from anywhere on any device and ease of implementation aren’t new. And yet, from talki...
During the 2016 Temenos Community Forum (TCF) in Barcelona, Strands General Manager Pau Velando sat down with digital banking thought leader Michal Panowicz, SVP & Deputy Head of Digital Banking a...
Originally published at the Bank of Finland's e-booklet on the Future of Payments, in May 2016. The booklet is written in Finnish and downloadable here. “Change will never be as slow as it is today...
Amazon is the 800-pound gorilla in the ecommerce marketplace and a leader in making the digital-physical experience for customers frictionless. When Warren Buffett talks about Jeff Bezos, CEO of Ama...
While I came up with the Emotional Banking concept a few years ago, it’s only been a year now that I’ve waved my banking-change crusader flag and inflicted my indignation of banks not caring about the...
The Internet of Things (IoT) is, without a doubt, one of the biggest technological transformations on the horizon, with many already claiming that we are entering the second major digital revolution. ...
As the European eCommerce market continues its meteoric rise, we spend an increasing proportion of our time looking at how to accommodate the diverse payment preferences of European consumers. Our mer...