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A Finextra Member

Banking on customer intelligence

The market for retail financial services has become more competitive. Economic pressure from the downturn, combined with the growth of price comparison sites such as moneysupermarket.com, has led to t...

04 Apr 2013
A Finextra Member

Learning from Telcos on Customer Service

The end of the FSA earlier this week and the emergence of the FCA profoundly affect the financial services industry. As the FCA is planning to tighten rules on customer protection and to put the custo...

04 Apr 2013
A Finextra Member

Euro Comm Report on clearing and reporting under EMIR

When the European Markets Infrastructure Regulation (EMIR) was adopted there were uncertainties on the treatment of foreign central banks in respect of the application of the OTC derivatives reforms. ...

04 Apr 2013
Financial Services Regulation
A Finextra Member

In-memory analytics - operational risk management 2.0

The likes of the RBS IT glitch, PPI mis-selling claims, and the Libor rate-setting scandal have ensured that for some time operational risk has been prominent on the British news agenda. Against this ...

04 Apr 2013
A Finextra Member

SAP Mexico eInvoicing - AP and VAT Remittance Issues Ahead

In my last post, we discussed the key issues facing global organizations as the Mexico government continues to implement and push the usage of CFDI. I wanted to expand upon the potential issues facin...

03 Apr 2013
Electronic invoicing
A Finextra Member

The real threats to digital security

The financial services industry is increasingly reliant on multiple digital channels to facilitate business growth. While this provides significant opportunities, it also comes with increasing threats...

03 Apr 2013
A Finextra Member

Revised RTS for CCPs published

The European Securities and Markets Authority (ESMA) has published its opinion on the Regulatory Technical Standards (RTS) for colleges for central counterparties (CCPs). This RTS sets out the framew...

03 Apr 2013
Financial Services Regulation
A Finextra Member

The Real Risk of Social Media

With news that ING is to enable elements of banking over Facebook and Chirpify to allow users pay with Facebook comments, it seems that social banking has arrived. How ironic then that most banks ar...

03 Apr 2013
Social Banks
Jane Adams

Let's do the timewarp again

It’s time to sign up for another lot of self-improvement or to be precise adult education class. This time, in my ongoing quest to embarrass myself in as many different environments as possible, it’s ...

02 Apr 2013
Mukesh Gupta

Customer engagement in a digital era

There have been reports that the overall customer engagement at banks for customers using one of the digital channels like Online banking, mobile banking, etc. One of the most important aspect of cust...

02 Apr 2013
A Finextra Member

MiFID II Trade Automation Part 2

by Kiki Pentheroudaki We have discussed the historic development of automated trading and how regulators are pushing high-frequency traders to become market makers. We now want to look at further way...

02 Apr 2013
A Finextra Member

The effect of BASEL III on liquidity

Cross-border flows are getting more emphasis in recent times with traditionally domestic focused institutions looking for cross-border trade. Countries from Asia-Pacific, Africa, and South America are...

02 Apr 2013

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