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I am not going to claim mobile payments is going to eliminate cheques at all. To be honest I was more looking for a catchy phrase to start a story of cheques and why mobile might crush the popularity ...
When confidence plummeted along with the value of their investments, people started to track their savings more closely to preserve what they had left. Mostly, they did this online, for two reasons – ...
Reading about EPC e-SEPA ambitions I have in my head two proverbs, an old Byzantine one "a Throne is Only a Golden Tomb" ...and another one... "do not teach an old dog the new tricks&q...
A consistent theme keeps popping up as I discuss social media innovations with bankers these days. It is increasingly frustrating for innovators who want to use mobile, social media, the web and other...
This is a question I am thinking of for some period now. Innovation in payments is made for the customer... most at least! But it is all going so fast, that I wonder how long the Industry will be able...
I attended a conference last week, in Berlin. (where else would I be?) It was a multi-industry event sponsored by SAS, the Premier Business Leadership Series (basically it was their client conference)...
In my recent blog on branches I got some reader feedback that leads me to believe that some have interpreted my positive slant on the effectiveness of direct channels as evidence that I am 'against' b...
It’s simple. Winning a race means “getting there first”. The same rule applies to banking, with a small corollary, which is that the most agile (and not necessarily the fastest) usually wins. Is ther...
In my recent blog posts, ‘Lessons learned from the economic downturn’ and ‘What does it mean to be a ’Well Managed’ bank?’, you may recall that we have been following the exploits of my 14-year old ...
I’ve spent the better part of the last three months meeting and talking to some of the best and brightest bankers in Australia, Asia, UK and the USA and what I’ve learned is fairly predictable, and ju...
I met Friday with Mike Hirst, CEO of Bendigo and Adelaide Bank, one of the top banks in Australia today. As we discussed the need for community banks to get better at servicing SME business needs mo
I have a bit of a soft spot for technology. So I was interested to find out more recently about some of the smart technology that is behind the eye catching video advertising screens that are popping