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The Swedish IT-association estimates that some 2 million Swedes are not part of the IT-based society. One million of these are said to be more or less IT-illiterate. That is well above 10% and not acc...
I have noticed a few things lately. Corporations have an obsession with information. That's essential you might say. I'd agree that information is essential, but exactly what? It is important to make ...
How many "silver bullets" have their been in the last 20 or so years? SaaS Virtualization Middleware Open Source Unix Client/server The list goes on and on, starting with Babbage's Differe...
One of the reasons I haven't been too excited by the latest gadgets to 'assist' the customers at our dinosaur banks is because quite frankly - the whole idea is just ridiculous and obsolete. From wher...
Read Computer Sweden column by Joakim de Leeuw - innovation manager at SEB in Sweden. Reflections: Digital natives and digital immigrants are said to be virtually different races. As a rapidly growing...
Well, the numbers are bad, but not altogether hopeless. The score on the Gallup Confidence in Banks poll in the NYTimes puts banks at 22, In 1979 they stood at 60. I expect that bankers themselves wi...
Citi's recent announcement of a potential deal to sell off IT assets confirms that no matter what the century or circumstance, most things never change. I had high hopes that Citi would emerge from th...
Interesting article in Business Week. Not much new perhaps - but crystallizing. Goes as follows: - digital friendship speak volumes about us as consumers (my focus here) and workers - defining the val...
Big call. I have seen the light or more accurately 'retail banking' at the speed of light. Natural, easy, safe, private - the way the customer wants it. So fast it's invisible - you don't even see an ...
Arguably this is not a blog, as it has been too long since my last missive - perhaps on this occasion it should be categorized as a periodic rant in disbelief at human ability not to learn from others...
Just a quickie, but I read in the paper the other day that Institutional Investors were worried that the incentives for Stephen Hester to sort out RBS weren't generous enough, which is an interesting ...
The marketing people at my bank have really been busy recently, and certainly doing their bit to keep the Royal Mail going. Over the course of one week, we received five – yes 5 – mailshots offering u...