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Ever see those public bulletin boards with all the business cards on them? Don’t be surprised if you spot one that says “Hacker•for•Hire.” These are hackers who will, for a nice juicy fee, hack into y...
The recent 2015 budget was peppered with references to technology, and nods to how the UK as a nation is leading the charge; be it in the Internet of Things or driverless cars. But also on the day the...
Access to payment systems is high on the priority list of regulators in the UK and the EU. Faster Payments were proactive on this issue, and in December last year they published a ‘Vision for a New Ac...
Banks have invested heavily into fraud detection systems that tries to identify suspicious transactions. The systems put together network data, user's normal payment pattern... anything that can crea...
Customer-centricity – the practice of putting the customer right at the heart of the business – has been shown to be the number one priority for banking executives, ahead of regulation and cost cuttin...
I love this time of year. It's the IWD (International Women's Day) season and suddenly gender diversity is THE thing that everyone is talking, blogging and tweeting about. The IWD buzz is simply conta...
With less than 12 months to go before the official January 2016 deadline, the Basel Committee on Banking Supervision’s latest report reveals that banks are struggling to comply with the Principles of ...
This post shares how trends in digital banking have helped shape Citi's global digital strategy. It summarises some of the fascinating insights shared with me by Aditya Menon, Managing Director, Globa...
When’s the last time you visited your local bank branch and spoke to a human being? How about talking to your banker over the phone? Can’t remember? Well you’re not alone and don’t worry, it’s not a b...
Risk has become a topic for constant discussion and assessment in investment banking. In an environment where instant messaging, process automation software and recording voice instructions increasing...
There are few industries which can match the financial services sector for the sheer volume of rules and regulations governing personal information and data. This complex set of requirements and regul...
Defining what BCBS 239 compliance looks like remains clouded in mystery. Tough ‘show and tell’ discussions rage on between banks and regulators as to what absolutely must be done to meet the requireme...